Personal Insurance Advisor - Jobs in Drumheller, AB

Job Description

Job DetailsDescriptionJoin our team and make a difference! We are passionate about taking care of our customers and ensuring we are there when they need us most. With over 140 community branches and 2,000 employees, we’re proud to say that BrokerLink has become one of Canada’s largest and most reliable insurance brokerages. We know how to serve you better because we know where you’re coming from. It’s the personal touch that counts!The Position:We have immediate openings for Personal Insurance Advisors to join our Personal Insurance team working from our Drumheller Office in Alberta.To provide front-line customer service of Personal Lines policies and taking responsibility for the service, retention and account development of existing clients, quoting and placing new business as required.Responsibilities include:Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct retention calls and process renewalsSell new policies/write new business to existing or new clients, retain existing book of businessQuoting new business through outbound call initiatives, introductory letters and receive walk-in clientsContact Underwriters and Adjusters to discuss guidelines and policyPrepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewalsKeep current on underwriting rules and workflow processesActively participate in training initiativesParticipate in community marketing initiativesRequired QualificationsHigh School Diploma and/or Post-Secondary Education2 plus years customer service experienceLevel 1 General Insurance license preferred, but not required.Excellent customer services skills and adept in conflict resolutionDemonstrated ability to handle multiple priorities successfullyStrong analytical and organizational skillsExcellent verbal and written communication skillsAbility to thrive and be successful in a fast paced environmentExposure to EPIC is an assetProficient in MS Office – Word, Excel, OutlookWhat’s in it for you:Commitment to your growth and developmentA competitive compensation packageFlexible health and dental benefits packageAn RRSP with a company matching componentA casual ‘dress for your day’ environmentBe a part of a company that is one of Canada’s best employers (Named by Kincentric in 2020)We thank all applicants for their interest, but only those selected for an interview will be contacted.At BrokerLink, We celebrate our differences and appreciate our similarities. That’s why we are committed to building an inclusive and inspiring environment for all employees. If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you’ll have the opportunity to live our values.Learn more about BrokerLink’s Living Our Values.Applicants must be permanently eligible to work in Canada upon hire. Proof of eligibility may be requested and may come in the form of a copy of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, permanent residence card or confirmation.