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Sales Assistant - Jobs in Drumheller, AB

Job LocationDrumheller, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

About usReality Bytes was established in 1998, weve been in the IT industry for over 20 years. We KNOW our success lies in the fact that we specialize in finding ways of making our clients more streamlined, efficient, and focused using cutting edge technology. We would not exist today without the partnerships with our clients, and the trust that they put into our experience, products, and services.Every year we expand our managed IT service offerings to provide true 24/7 service, and stay on the cutting edge of IT services and support. Our NOC or network operations center, and helpdesk service offerings are available to our MSP contractual customers, 24 hours a day, 7 days a week. Reality Bytes employs a team of over 30 salaried and contractual employees to guarantee this offering, backed by SLA (service level agreements).We are seeking a new hire to help with our sales and customer service duties in Drumheller. Our team stretches across the province and other parts of the globe, were a diverse, fun, and highly educated group of mostly nerd types that loves to have fun at work, while providing best in class support and service to our clients. Our #1 goal is perfection in all customer interactions as much as possible.Duties of this role include:

  • Sales & Customer service for in person, phone, and email clients
  • Training on our product line
  • Superior customer service interactions at all times
  • Handling cash floats, daily deposits
  • Bank deposits from daily till sales
  • Sign ups of customers on our services such as Internet, Phone, and Computer related services
Required Skills:
  • Excellent typing and computer skills
  • Ability to handle a FAST paced work environment
  • Learning on the fly, constant education improvements on our tools, services, offerings
  • Empathy - assisting clients to ensure their needs are met
  • Organized - being very organized, timely, and efficient
Training on our systems and services will be provided on site. We have extensive video based training on our internal platforms.Application deadline: 2021-08-13Expected start date: 2021-08-16Job Type: Full-timeSalary: $17.00-$25.00 per hourAdditional pay:
  • Bonus pay
  • Commission pay
  • Overtime pay
Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care
Schedule:
  • 8 hour shift
  • Monday to Friday
  • No weekends
COVID-19 considerations:All govt precautions are in place, we change to adhere to any new govt restrictions or relaxations as needed.Experience:
  • sales: 1 year (preferred)
Work remotely:
  • No
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