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Relationship Management Associate - Jobs in Drummondville, QC

Farm Credit Canada
Job LocationDrummondville, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Closing Date (MM/DD/YYYY):11/14/2022Worker Type:PermanentLanguage(s) Required:FrenchTerm Duration (in months):Work alongside people passionate about agriculture and make a real differenceDo you enjoy challenges and want a stimulating job with a major national Crown corporation Want to be at the heart of the action and contribute directly to advancing the agriculture and agri-food industry Join a dynamic team with proven expertise serving a wide range of customers and providing custom-made financing and knowledge. Draw on your collaborative spirit and ability to build relationships to support customers on their paths to success.We offer competitive wages and one of the most comprehensive benefits packages in the market.Salary range starts at $49,602 with a performance bonus of 8%.What you’ll do:

  • Develop and maintain excellent customer relations with agricultural entrepreneurs
  • Provide exceptional customer service, working closely with the members of your team
  • Be the point of contact for customers when your coworkers are on the road
  • Support customers and propose financing and other products tailored to their needs
  • Manage customer records and keep data up to date
  • Process financing documentation and loan amendments
  • Guide customers through FCC’s online services
  • Awe customers and coworkers with your timely work and proactive approach
  • Participate in the success of agriculture and agri-food businesses in your community
  • Contribute to the advancement of Canada’s agriculture and agri-food industry
What we’re looking for:
  • Customer-centric approach and strong communication, teamwork and interpersonal skills
  • Discipline and attention to detail
  • Ability to adapt to change, make decisions and solve problems
  • Interest in professional development and desire to tackle new challenges
  • Team spirit, collaboration and customer service orientation
  • Initiative and resourcefulness
  • Commitment and willingness to be coached
What you need:
  • Certificate in administration, diploma of college studies (DCS) or similar technical diploma or certificate, and at least two years of related experience (or an equivalent combination of education and experience)
  • Understanding of financing, legal documentation requirements and standard office software
What excites you:
  • Collaborative work with a dynamic, passionate team
  • Comprehensive group insurance program, defined contribution pension plan (FCC will match your contribution) and health spending account
  • Opportunities for training and promotion elsewhere in Canada
  • Possibility of flexible work-from-home arrangement and home office equipment allowance
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