Office Clerical Assistant - Operations - Jobs in East St. Paul, MB

Job Description

Job Type: Full-time PermanentHours of Work –Monday – Friday (8:30 am – 4:30 pm) 37.5 hour work weekWork Location - Operations Department, 2801 Gateway RoadOpening Date: Friday, October 14, 2022Closing Date: Monday, October 31, 2022Compensation: $20.66 - $25.12/hourJob Summary: Under the supervision of the Manager of Operations, the Office Clerical Assistant Operations provides support by; assisting citizens/customers, supporting the Solid Waste, Recycling and Yard Waste Program, supporting the service request system administrator, providing general office administrative support, and performing other duties as assigned.Duties and Responsibilities: · Assist citizens/customers/stakeholders by;o Responding to inquires (face-to-face and telephone calls) as per office procedure,o Providing applications for RM services and/or approval of requests to citizens, contractors, and other stakeholders,o Providing applications for contractor licenses, accepting and recording valid insurance liability information,o Ensuring contractors have valid liability insurance,o Scheduling various appointments for stakeholders using per-determined timeslots with RM staff,o Contacting stakeholders where clarification is required,o Providing accurate information or redirecting to the appropriate person,o Accepting payments of department related permits (sewer and water, lot grade, approach, culvert and cut), approach variances, and contractor licenses.

• Support the Solid Waste, Recycling and Yard Waste Program by;

• Receiving inquiries and concerns from residents, and following up with 3rd-party contractor to ensure service is provided,
• Accepting payment for additional recycling bins,
• Coordinating bin repairs and replacements with residents and staff; arranging for delivery by Operations staff,
• Coordinating distribution of new property bins,
• Receiving citizen requests for garbage/recycling service (i.e. new or repairs related to garbage/recycling carts), inputting serial numbers into database.

• Support the service request system administrator by;

• Tracking department work requests and issues within the service request system,
• Responding to inquiries from citizens and other stakeholders,
• Receiving information (specifics of concern) and entering into the system,
• Entering updates and supervisor’s comments as instructed,
• Bringing issues to the Administrator’s attention as required.

· Provide general office administrative support by;o Processing documents and letters as required,o Reviewing, distributing and/or responding to incoming mail and messages from the general “operations” email address or forwarding email inquiries to the appropriate individual,o Scheduling utility location services as directed,o Gathering employee timesheets bi-weekly, forwarding to Administrative Assistant,o Registering employees for courses approved by their supervisor,o Preparing outgoing mail for pickup by Canada Post,

• Closing the daily debit machine batch, ensuring debit receipts balance,
• Coding invoices,

o Entering approved sewer/water permits into the database,o Co-ordinating the destruction of records as per established protocol,o Ensuring an adequate supply of office stationary and supplies; ordering as required,o Monitoring the servicing and supplies for the printer.· Perform other duties as assigned including;o Assisting with mass hardcopy mail-outs,o Providing backup for the other clerical assistants and the Administrative Assistant II as required.Credentials and Experience: · Diploma or certificate from a recognized post-secondary institution in a business-related field, or equivalent combination of training and experience.· Demonstrated proficiency in the use of business software, including Microsoft Word, Excel and Outlook.· Demonstrated keyboarding skills; a minimum of 40 words per minute.· Office experience with excellent communication and customer service skills.· Experience in a municipal work environment would be considered an asset.Core Skills Knowledge and Abilities: · Working knowledge of Microsoft Word, Excel, Outlook, PowerPoint and experience with, or the ability to learn additional software.· Knowledge of business/office procedure and methods including communications, office systems, and record keeping.· Basic knowledge of accounting procedures would be considered an asset.· Basic knowledge of municipal administration would be considered an asset.· Knowledge of business communication; including style and format of letters, reports and email.· Effective interpersonal, written and verbal skills.· Experience in providing effective service to customers/the public.· Demonstrated ability to work effectively within a team/other colleagues.· Ability to process and record large volumes of information accurately.· Strong organizational skills.· Ability to maintain confidentiality regarding all work-related information.· Ability to proceed with approved objectives and establish priorities.· Satisfactory Criminal Record Check.· Demonstrated ability to attend work regularly and punctually.WORKING CONDITIONS/PHYSICAL DEMANDS

• Light/office duties.
• Ongoing, daily use of computer equipment, technology, telephone & other office equipment.
• Vocal communication and hearing required for expressing or exchanging ideas and receiving/providing direction by means of the spoken word.

Job Types: Full-time, PermanentSalary: $20.66-$25.12 per hourBenefits:

• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• If you are selected as the final candidate would you be willing to provide the RM with a satisfactory Criminal Record Check

Education:

• DCS / DEC (preferred)

Experience:

• basic accounting: 2 years (preferred)
• Administrative experience: 1 year (preferred)
• government-related: 1 year (preferred)

Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected