#101130 Deskside Support Analyst (Contract) - Jobs in Edmonton, AB

Job Description

Requisition Number: 91215About the CompanyInsight Enterprises is a technology Solutions Provider serving local, national, and global clients in 190 countries. Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart, and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.Role:Our Client is currently seeking an experienced #101130 Deskside Support Analyst (Contract) in Edmonton, AB for a 4-months contract starting in December 2022. There is a strong potential for extension at the client’s discretion. The ideal candidate will have 5 years’ experience as a Deskside Support Analyst or equivalent. Experience supporting/troubleshooting Office 365, Win 7/10, Active Directory (user accounts, passwords), mobile devices (IOS, Android), and basic network issues would be an asset. Additionally, you will have strong End User support experience and have used a ticketing system (ServiceNow, Remedy) to document/manage assigned tickets. All Candidates must be legally entitled to work in Canada.Applications will be accepted until: Monday, December 5, 2022.Recommended Skills:

• 5+ years’ experience as a Deskside Support Analyst or similar role in a Corporate IT environment providing support for End Users.
• Experience providing End User support to Windows 7/10 and O365
• Experience installing, configuring, and troubleshooting desktops, laptops, tablets, monitors, printers, and other peripherals
• Experience installing, configuring, and troubleshooting software (i.e., MS Office, custom applications).
• Experience supporting/troubleshooting basic Network issues
• Active Directory experience ie. password reset/create accounts. Azure AD would be an asset
• Experience performing IMAC (installs, moves, add, changes) services on hardware
• Experience supporting/troubleshooting smart phones, i.e., iPhone and Androids
• Must be eligible to work in Canada

Education:

• Degree/Diploma in Information Technology would be an asset
• Active Technical Certifications would be an asset (CompTIA A+, MCITP/MCSE, ITIL, etc)

Note:Please submit your resume describing your relevant experience. We thank you for your interest, however, only those selected for interviews will be contacted. All Qualified Applicants must be legally entitled to work in Canada.About InsightInsight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.Insight Canada is an organization that encourages and supports ongoing training and development opportunities. We are composed of a talented, diversified workforce that performs collectively in an entrepreneurial and flexible environment. Our teammates have access to the latest and greatest technologies in performing their daily activities.Here’s a little about us, and why we’re top choice of prospective employees in the Canadian IT Solutions industry:

• Global technology provider of IT hardware, software and service solutions
• Fortune 500 company founded in 1988
• 11, 000 + teammates worldwide, operating in 22 countries
• Montreal’s Top Employer (2020 & 2021)
• $8.3 billion in revenue in 2020
• Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune Worlds Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes Worlds Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
• Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
• We offer an amazing flex benefits plan, RRSP matching, paid time off for volunteering, paid sick days, paid vacations, and much more.

As part of the Insight Canada team, you will be a member of a highly innovative solutions environment where the people are dedicated and focused on continuous learning and growth opportunities.Todays talent leads tomorrows success. Discover more at: canadajobs.insight.comInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Posting Notes: Edmonton || Alberta (CA-AB) || Canada (CA) || IT Infrastructure & Support || None || CA - Edmonton, AB ||Quick Apply

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