Billing Support Specialist Contractor - Jobs in Edmonton, Alberta, T6X 1Z9

Job Description

Who We Are GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers #39; success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go.Our commitment to growth enables us to push the telematics and field service operations industries forward. It #39;s rooted in our products, embedded in our culture, and reflected in our team-first values. We #39;re looking for the right people to jump onboard with us. Are you ready to take the ride What We Need We are looking for a Billing Support Specialist Contractor. This position is responsible for answering phones and providing exceptional customer support related to billing and payments. The ideal candidate will have strong written and verbal communication skills, excellent attention to detail, and problem-solving abilities. Experience with Slack, Ring Central, Salesforce, and NetSuite is preferred.What You #39;ll Do

• Answer phones and provide customer support related to billing and payments utilizing customized payment software.
• Respond to customer inquiries via phone, email, and other communication channels.
• Maintain accurate documentation and records of customer interactions and transactions.
• Ensure compliance with company policies and procedures for billing and payments.
• Utilize Slack, Versapay, Ring Central, Salesforce, and NetSuite to manage and track customer interactions and billing information.
• Assist with other billing-related tasks as needed.

Requirements

• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy in work.
• Effective problem-solving skills and the ability to handle difficult customer situations.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

What We Offer

• Fast paced and rapidly growing environment
• Chance to deliver mission critical data that drives the operations of our economy
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• There #39;s more as well! Speak with us to find out all details!