Case Manager - Jobs in Edmonton, AB

Job Description

Job InformationJob Requisition ID: 32732Ministry: Municipal AffairsLocation: Edmonton, Alternate locations will be consideredFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekRegular/Temporary: TemporaryScope: Open CompetitionClosing Date: September 27, 2022Classification: Subsidiary 02B 3625 Program Services 3About Us<Include the diversity and inclusion employer statement as the first paragraph.>The Alberta Emergency Management Agency (AEMA) is accountable and responsible to the Government of Alberta (GoA), to Albertans, to their communities, and to industry for the protection of people, their property and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the co-ordination, collaboration and co-operation between all entities involved in prevention, preparedness, and response and recovery activities within this diverse system.RoleOur Recovery Branch assists residential, private small business, and public entities recover from damage caused by a disaster or emergency event by providing financial assistance or reimbursement. As a Case Manager, you will serve as the main focal point of contact for Albertans experiencing complex situations following disaster or emergency response. You will be part of a multifaceted recovery team including Government departments, diverse business and industry interests, professional, volunteer, and community groups. The successful candidate will have a direct impact on the effectiveness of administration and disbursement of funds in accordance with applicable provincial and federal legislation, guidelines, and policies. The role of the Case Manager is central to our communication, administration, and effectiveness of the Disaster Recovery Program (DRP)Specific duties include:

• Serving as the main point of contact for Albertans, Municipalities and Ministries seeking eligibility of programs and resources, for the DRP
• Collecting and assessing information to ensure a responsive application process and in accordance to program protocols and program audit guidelines
• Working closely with internal and external stakeholders to collect, interpret, analyze and report data and other information pertaining to an event.
• Researching, drafting and editing correspondence, and preparing recommendations for management and payments to eligible applicants.
• Reviewing and analyzing complex eligibility requirements to ensure applicant files meet audit processes
• Contributing to the development and distribution of DRP statistics and providing input for the updating of the Disaster Assistance Guidelines and training materials.
• Assisting DRP Centres, AEMA Field Officers, and the Provincial Operations Centre (POC) with coordination, administration, and travel throughout the province where required
• The successful candidate will bring the ability to work independently with minimal supervision and demonstrated objectivity when involved with highly emotional or distressing situations.

As part of a collaborative team, you can expect a dynamic environment in place across multiple DRPs and Municipal Wildfire Assistance Programs (MWAP), which span GoA Projects, Municipalities, Residential, Small Business, and Agriculture files.QualificationsExperience and Education:University graduation in a related field plus 2 years progressively responsible related experience elated to grant administration, risk management, emergency management, planning and project management, commercial or residential insurance, leasing documents, property assessment, damage evaluation, residential construction, financial statements, incorporation, land titles and taxation required, or equivalent as described below.Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education

Assets:

• Experience in grant administration
• Knowledge of the Emergency Management Act, Disaster Recovery Regulations, Disaster Assistance Guidelines, and Disaster Financial Assistance Arrangements
• knowledge of the GoA’s financial systems and audit processes
• Familiarity with commercial insurance, leasing documents, financial statements, incorporation, land titles, and tax forms – Small Business Unit
• Knowledge of the construction industry, municipal/provincial infrastructure, and property assessment –GoA Projects and Municipal / First Nations Units

APS CompetenciesCompetencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.This link will assist you with understanding competencies:If you haven’t included competency information in the “Role” section, you can include the critical competencies with examples of how they relate to the role being recruited to in this section; below is a list of the APS Competencies to assist you:

• Agility- Consistently takes action and remains objective under pressure by making well-thought through decisions when there are competing and ambiguous priorities. Role is adaptable as a change agent and in all stages of project management. Overall understanding of emergency management systems and processes is needed to learn the business and liaise with all groups.
• Drive for Results- Clarifies objectives, while using a variety of resources within the organization; ensures roles and contributions are clear. Takes accountability for own and team’s work to meet agreed deliverables. Sets and accomplishes goals in order to deliver outcomes consistent with Government direction, departmental objectives and public expectations.
• Systems Thinking- Anticipates outcomes and potential impacts across inter-related areas and factors this into planning. Creates alignment with common goals identified.
• Creative Problem Solving - Identifies several analytical techniques and solutions to weigh the value of each to improve results. Accesses resources, information and technology from other areas, and use it to analyze issues, resolve problems and improve performance.

Salary$2,556.10 to $3,335.81 bi-weekly. ($66,714.21 - $87,064.65 / year)NotesTemporary opportunity located in EdmontonHours of work: 36.25 hours per week (Monday – Friday)Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

• Applications without a cover letter will not be considered.
• This position may require extended, irregular hours, or shifts with minimal notice during emergencies and exercises
• A valid drivers license and drivers abstract, and the ability to travel within in the province are required
• Candidates may be required to complete a written assignment as part of the selection process

What we offer:

• Working for the Alberta Public Service –
• Pension plans:
• Public Service Pension Plan (PSPP) –
• Management Employees Pension Plan (MEPP) –
• Leadership and mentorship programs
• Professional learning and development
• Positive workplace culture and work-life balance
• Opportunity to participate in an interim hybrid work schedule (per Alberta Public Service policy) of up to two days working from your home office and three days in the office.

Research Alberta Public Service Careers tool –How To ApplyIf you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating a candidate profile within our online application system,Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs atApplicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.Resources for applicants:It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)Closing StatementThis competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Khadija Akhter at Kahadija.Akhter@gov.abIf this competition is closed as per the closing date noted above, please continue to checkQuick Apply

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