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Customer Service Representative - Jobs in Edmonton, AB

Job LocationEdmonton, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

We are located on South side close to Ellerslie-Orchards and not on the bus route, so candidate must driveHeart To Home Meals is looking for passionate individual who strives to make a difference in the world. One who can connect the task they are doing to the mission and values of the company.Check out Edmonton Heart To Home Meals on Google, Facebook and YoutubeDuties Include: ·Handling inbound calls relating to service inquiries, brochure requests and orders·Making outbound calls to customers who are missing orders, or to follow up on brochure requests·Calling anywhere between 80-100 calls a dayAssisting the Office Supervisor in the day to day running of the franchise·Mailing of letters, brochures, and promotional offers to customers and prospects·Routing of driver’s for deliveries and supporting supervisor on logistics relatedData administration, including sales report, inventory report, customers report, calls report·Logistics Related Routines·Banking routines and cash administration·Inventory Routines·Purchase Order Routines·Van MaintenanceEssential Skills/ Experience·Articulate, upbeat and engaging telephone manner·Confident and comfortable speaking with seniors for several hours per day·Strong attention to detail·Strong empathy & dependability·Able to work independently and efficiently·Driving license·Ability to multi task·Computer literateThis is a ground floor opportunity with a company that is growing quickly! To be considered, Please send your resume with a brief cover letter explaining your relevant experience or interest for the job. ThanksWe are looking for candidates who are loyal and who have intentions to make long term relationship with the company and the customersCandidate should be able to do their own Vulnerable Police Check before starting the jobJob Types: Full-time, PermanentSalary: $15.00-$16.50 per hourBenefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
Schedule:
  • 10 hour shift
  • 8 hour shift
Experience:
  • Customer service: 5 years (preferred)
  • Sales: 5 years (preferred)
Licence/Certification:
  • Class 5 Licence (preferred)
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