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Customer Success Manager - Jobs in Edmonton, AB

Job LocationEdmonton, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Looking for an opportunity to be part of a transformative team in a changing industry Look no further. IronSight is transforming the way energy developers and their service providers do business. Some of the biggest energy developers in the world use our app to manage, coordinate, analyze, and, ultimately, optimize their field operations – and we’re just getting started. If you’re looking to be part of a growing yet stable, fast-moving yet focused, fun yet disciplined team where you can make an immediate difference, then apply to IronSight today. We welcome people from all communities, backgrounds, and experiences that reflect our values and are ready to chase our vision of powering the world’s most productive, safest, and sustainable field operations.IronSight is currently looking for a Customer Success Manager to join its Customer Success team. In this role, you’ll:

  • Work with clients to guide them on how to use the platform and provide insights to customers to ensure they get the most out of the platform and achieve success
  • Support the onboarding and training of new clients and work to retain and deepen relationships with existing clients
  • Provide clients with support via email, phone, and video meetings
  • Represent the voice of the customer to help shape the future roadmap of IronSight
The Customer Success Manager will report to the Director, Customer Success and work closely with Product, Engineering, and Sales to deliver outstanding customer experiences.Quick Apply
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