Employee Service Centre Benefits and Employee Representative - Jobs in Edmonton, AB

Job Description

Employee Service Centre Benefits and Employee Representative 18 monthsJob Number: 45418Come and be a part of the City of Edmontons Employee Service Centre (ESC) dynamic team! As a Benefits Representative, youll be responsible for efficient benefits functions that support over 14,000 city employees throughout 8 different departments. Working with a team of professionals, you will provide efficient solutions and services to the entire organization in a manner that focuses on accuracy, timeliness and exceptional customer service in a fast-paced environment, your day could include the following:

• Process and audit new hires and benefits administration for union and non-union employees
• Process and verify employee benefit changes and deductions; administer employee leave plans
• Process and ensure accuracy of pay and benefits documents for employee onboarding and transfers
• Provide interpretation regarding collective agreements, administrative policies and legislative changes
• Provide benefits information in accordance with Collective Agreements, third party processes and applicable legislation
• Create, maintain and inactivate permanent and temporary positions in the Human Resources Information System (HRIS)
• Process organizational structure and related cost centre changes
• Research, problem solve and respond to individual employee pay and benefit enquiries received in a continuous phone queue system, email or chat
• Human Resources Information System (HRIS) projects and testing, as required

Qualifications:

• Completion of Grade 12
• Completion of a Benefits Certificate (CEBS) or Human Resources Administration Certificate or Payroll Administration (PCP) from the National Payroll Institute (Applicants working towards these certificates may be considered)
• Minimum 3 years related progressively responsible experience in end-to-end union benefits and/or employee transaction administration, including data reconciliation, in a large corporate environment
• Relevant experience using PeopleSoft and SAP SuccessFactors (or similar HRIS software)
• Experience interpreting and applying Collective Agreements for benefits purposes
• Highly developed customer service skills and proactive problem-solving abilities, in addition to being able to manage multiple priorities with the ability to meet constant deadlines
• Demonstrated ability to be an active and positive team player
• Proficiency in Microsoft Office: Word, & Excel and Google: Docs, Sheets & Gmail and organization charting software (eg. OrgPlus). Experience with payroll system upgrades is an asset
• Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95.The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact Employment@edmonton.ca.COVID-19 Notice: The City of Edmonton has implemented a COVID-19 Vaccination Policy. Employees must be fully vaccinated against COVID-19 and provide proof of vaccination. Employees who cannot be fully vaccinated on the basis of a protected legal ground (e.g. medical, religious) may request an exemption. Please note that this policy applies to all employees, including new hires, and volunteers. If your application is successful, you will be asked to provide proof of vaccination or request an exemption.For more information, please refer to our COVID-19 Vaccination Policy (bit.ly/3lKwb6j) and COVID-19 Vaccination Procedure (bit.ly/39BICMt)Up to 1 permanent, project-term.benefits-eligible position for up to 18 months in accordance with a letter of understanding between CSU 52 and the City of EdmontonHours of Work: 40 hours per week, Monday - Friday.The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.Salary: $26.580 - $33.357 (Hourly); $55,499.040 - $69,649.420 (Annually)Talent Acquisition Consultant: IS/MZClassification Title: ESC RepresentativePosting Date: Dec 29, 2022Closing Date: Jan 5, 2023 11:59:00 PM (MST)Number of Openings (up to): 1 - Permanent Full-timeUnion : CSU 52Department: Talent Acquisition, Service and SolutionsWork Location(s): Employee Service Centre, Suite 300D Edmonton City Centre West Edmonton T5J 4B7Quick Apply

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