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Food and Beverage Service Manager - Jobs in Edmonton, AB

Grand Villa Casino
Job LocationEdmonton, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job Type: Full-TimeThe Gateway to Your FutureWith a combination of your proactive leadership style and genuine interest in customers, you will pave the way for a highly motivated team to create the ideal dining experience!Use your passion for food and business to manage the front-of-house activities and ensure the best in service and quality.We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities
Key Responsibilities
  • Maintains and demonstrates expert knowledge of upcoming events, products, and promotions.
  • Ensures profitability of steakhouse operations by achieving financial and performance goals.
  • Supervises the shift operation, including all employee and guest related functions.
  • Motivates employees to provide excellence in service and ensures our guests experience exceeds their expectations.
  • Actively participates in the training and instruction of employees in proper food handling procedures, quality service standards and all other department procedures.
  • Manages team efficiencies as it pertains to the operations needs.
  • Responsible for opening and closing procedures which includes but is not limited to cash-outs and daily sales reporting.
  • Maintains compliance with policies and procedures.
  • Responsible for cash management activities.
  • Enforces AGLC and company policies on guests consumption of alcohol.
What You Bring
  • Three years supervisory experience in a high-volume, full-service fine dining restaurant and/or equivalent combination of education and experience.
  • Certification in customer service an asset.
  • WHMIS training preferred, but will be provided.
  • Wine knowledge or experience as a Wine Steward an asset.
  • Excellent communication skills - both speaking and written.
  • Working knowledge with computer skills in word processing, spreadsheets, email internet navigation, and presentation software.
  • Experience with Point of Sale system.
  • Excellent problem-solving skills.
  • Goal driven and organized.
  • High level of customer service skills, ability to communicate with guests to ensure satisfaction.
  • Proven to be detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities.
Why Work for UsGateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what its like to be on a team that values your vision, skill and energy.Get to Know GatewayGateway Casinos & Entertainment Limited (Gateway) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateways proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halleys Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.Apply Now!Not the right fit this time Follow us on our careers social media pages!#CBGateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.Quick Apply
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