General Manager - Jobs in Edmonton, AB

Job Description

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.Position Title: General ManagerTeam and Location: Commercial - Edmonton, ABPosition Summary:As the senior manager for the region, the General Manager will have full P&L responsibility for the region and management team responsibility/execution of strategic initiatives, safety, sales, customer service, and operations. This role is part of the Commercial Leadership Team with responsibility for developing and delivering strategy, culture, and financial results. The General Manager is expected to understand the business end-to-end and have the ability to balance multiple priorities, capital planning, and resource alignment in order to achieve aggressive growth and profitability improvement targets. Other key responsibilities include overseeing customer experience, logistics and supply chain management, operational effectiveness, employee engagement, and continuous improvement. The General Manager is accountable for the region’s key performance indicators including financial (Revenue/Volume growth, EBITDA, Return on Capital, Operating Ratio) and Non-Financial (safety, productivity improvement, customer service, employee engagement).Key Responsibilities:Safety

• Instill a safety first culture throughout the organization.
• Ensure alignment with corporate safety strategy, vision, and values.
• Ensure adequate resources are allocated to complete HSE programs and initiatives
• Accountable for the implementation, monitoring, and follow-up of safety programs across the region.
• Role model for safety compliant behaviours that set the benchmark of what is expected from the team.
• Take immediate action to correct and unsafe working condition, method, practice, procedures, equipment, and tools being used in region.
• Assessing the safety performance of the team as part of their regular performance appraisal process.

Business Leadership

• Understand and translate North America Commercial Strategic priorities into regional objectives & priorities.
• Accountable for leading profitable business growth in the region and achievement of annual targets.
• Provide direction and ownership of business results and KPI’s.
• Accountable for budgets, forecasts, and key performance indicators.
• Required to present business results, including variances to plan and action plans to improve performance.
• Develop a strong relationship with key customers and maintain a high level of service. Resolve complex customer services issues in a timely fashion.
• Create and review business cases and AFE that support capital spending.
• Ensure proper safe guards in place to account for and protect assets.
• Lead, reward & role model the desired Commercial Business operating culture.
• Develop long-term vision for the region.
• Develop M&A pipeline and work on corporate development opportunities.
• Maintain market awareness and intelligence, ensuring Parkland maintains competitive within the targeted segments.

Sales

• Ensure the establishment and achievement of annual regional sales objectives.
• Ensure effective growth and margin expansion strategies are in place.
• Ensure sales planning efforts on a regional basis and, in alignment with National sales, participate in sales planning on a national basis.
• Ensure the Implementation of effective marketing strategies to support business growth objective.
• Negotiate large customer contracts and tenders within region.

Operations

• Ensure the establishment and achievement of annual regional operations objectives.
• Lead, coach, develop, and motivate regional business team, including field operations, sales, and regional operations centre.
• Champion a culture of continuous improvement to improve productivity, asset utilization, and cost improvement.
• Work collaboratively with corporate support functions to ensure compliance with corporate processes, policies, and procedures.
• Collaborates with Supply & Distribution team to ensure alignment and effective placement of product in region.

Qualifications and Skills:

• Post-secondary education and 10+ years experience in a senior leadership role.
• Strong business acumen and financial management skills.
• A strong business presence complemented by resourcefulness, sound business judgement, customer focus, and a bias for action.
• Proven track record of successfully leading a team (sales, customer service, and logistics operations) in a safe and profitable manor.
• Excellent customer service and negotiation skills.
• Ability to work collaboratively and cross-functionally across teams and to manage a large number of stakeholders.
• A motivated team player with strong communications and organizational skills.
• Willingness to travel with frequent overnights will be required.
• Valid Class 5 driver’s license with a clean drivers abstract.

We Offer:

• Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.
• A share in our success through the Employee Share Purchase Plan and 100% company matching.
• A flexible group benefit plan that offers health and dental coverage choices to meet the needs of each unique employee. Inclusive of life and disability insurances, Health Care and Lifestyle Spending options, and a supportive Employee and Family Assistance Program.
• Participation in Parkland Pledge, an employee-driven charitable giving program.
• An employee referral program – earn up to $2000 for your referral.
• In-house learning and development opportunities, leadership training, international opportunities.
• Discount Programs and Educational Scholarship Programs for family members.
• A safety focused work environment and ongoing safety training.

Please note:

• Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas.
• Parkland Corporation is committed to the principles of Employment Equity. We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.
• Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.

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