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Guest Service Agent (Full Time) - Jobs in Edmonton, Alberta

FAIRMONT
Job LocationEdmonton, Alberta
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionGuest Service Agent (Full Time)First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What You Will Be Doing:

  • Provide effective, efficient service in a friendly manner
  • Check in and out hotel guests according to standards and policies
  • Ensure the highest level of guest satisfaction by addressing concerns promptly
  • Review and prepare for VIP and ALL loyalty members arrivals to ensure a flawless check-in experience
  • Keep front desk stocked, organized, tidied, and sanitized
  • Maintain a professional, neat and well-groomed appearance adhering to Hotel grooming standards
  • Other responsibilities connected with Front Office may be required
Physical Aspects of Position (include but are not limited to):
  • Constant standing and walking throughout shift.
  • Frequent lifting and carrying up to 30 lbs.
  • Occasional kneeling, pushing, pulling, lifting.
  • Occasional ascending or descending ladders, stairs, and ramps.

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