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| Job Location | Edmonton, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job TitleGuest Services Representative (Part-Time)Job Description SummaryGuest Services Associate – Part-time, Weekday, Day TimeLondonderry, Edmonton ABMarketing DepartmentJob DescriptionTasks & Responsibilities:Providing exceptional customer service to customers and retailers.Answering customer inquiries on the telephone, electronically and in-person regarding information about Londonderry and our retailers.Following proper procedures for opening & closing of the Customer Service Desk and all related paper work.On-going daily operation of the Customer Service Desk, ensuring that it is always clean and tidy.Selling Londonderry gift cards, supporting Marketing programs, promotions, events as required.Acting as first point of contact - answer, follow up and/or redirect customer comments, complaints and inquiries to the appropriate departments.Monitoring Londonderry social media channels for messagesAssisting with posting promotional materials on social and websitesWrapping gifts for customers throughout the year.Lending out wheelchairs & following correct sign out procedures.Other duties as required.Skills & Experience Required:The successful candidate will:Have previous experience in a retail customer service environment.Have strong communication and organizational skills.Be computer literate.Be available to work days, evenings and weekends.Must be able to provide Clear Police Record Check.Have excellent leadership, interpersonal skills & be self-motivated.Have an outgoing personality & able to work in a team environment.Must have high school diploma or higherDegree/diploma in Business, Marketing etc. is an assetCushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HR@ca.cushwake.com or call 416-359-2596. Please refer to the job title and job location when you contact us.Quick Apply