Issues Manager - Jobs in Edmonton, AB

Job Description

Job InformationJob Requisition ID: 32572Ministry: Jobs, Economy, and InnovationLocation: EdmontonFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekRegular/Temporary: OngoingScope: Open CompetitionClosing Date: September 27, 2022Classification: Management Manager Zone 2About UsJobs, Economy, and Innovation is responsible for leading efforts to grow Alberta’s economy by supporting Alberta’s entrepreneurs and job creators, attracting investment, growing trade, strengthening Alberta’s key sectors and ensuring Alberta has an innovative and competitive business environment.RoleThe Ministry of Jobs, Economy and Innovation leads the efforts to grow Albertas economy by delivering strategic programs and services to support Albertas entrepreneurs and job creators, attract investment, grow trade, strengthen Albertas tourism industry and ensure Alberta has an innovative and competitive business environment.The International Relations and Trade Division (IRT) is focused on achieving Albertas international priorities, including advocacy, attracting international talent and labour, developing research and innovation collaborations, promoting trade and export development and attracting investment. The IRT Division recognizes the strategic importance of international relations and trade opportunities to Alberta and assumes a leadership role in helping Alberta-based businesses become aware of international opportunities and equipping them to capitalize on those opportunities. The Assistant Deputy Ministers Office (ADMO) is responsible for overseeing the entire IRT Division.Assistant Deputy Minister (ADM) Support:

• Provide ADM with support and recommendations on issues, opportunities, and challenges associated with Division operational activities and sensitive matters to support integrated, consistent, and effective Division operations.
• Act as a broker between the Deputy Ministers office, branches and other department ADMs offices; primary contact in the ADMs absence.
• Proactively scan division operations to identify, summarize and convey to the ADM any potential issues as well as critical context and recommendations for resolution that may inform decision making.

Role ContinuedExecutive Director/Branch Support:

• Pro-actively facilitate actions/responses and integrated resolutions by bringing key players together and assigning responsibility to Branch Executive Directors for resolution.
• Coordinate the Human Resource management, acts as liaison with the Public Service Commission regarding job evaluation, recruitment, FTE management and day-to-day human resource management.
• Review and evaluate Division processes, policies, and standards across all branches to seek opportunities for synergies, integration, and improvements to enhance overall operations and improve consistency.

Communication Management:

• Facilitate and review the flow of information between the Division Branches, ADMO, Deputy Minister (DM) and Ministers offices.
• Manage the production of Action Request (AR) system to ensure effective processes and timely results.
• Review ARs to ensure briefings succinctly identify the issues, meet quality standards, are consistent with other initiatives, and reflect the government/ministry policy or position.
• Ensure appropriate and timely follow up for ARs as required.

Stakeholder Engagement:

• Promote, develop, and maintain effective communication, relationships, and partnerships with internal and external clients to ensure appropriate and timely issues resolution.
• Coordinate Division participation in ministry or cross ministry projects/initiatives as required.
• Promote, develop and maintain effective communication, relationships and partnerships with internal and external stakeholders to ensure appropriate and timely issues resolution as well as awareness of relevant trends and political sensitivities.

Leadership and Employee Development:

• Supervise and provide guidance to ADMO executive support staff.
• Support staff in their professional development goals by providing regular feedback and opportunities for training and stretch assignments where possible.
• Develop staff in preparation for succession planning as required.

QualificationsUniversity graduation in a field related to the position assignment, supplemented by three years related experience. Related experience or education may be considered as an equivalency on a one for one basis.APS CompetenciesEssential Competencies for this role include:Systems Thinking: Provides clarity. Considers and plans for how current policies, processes and methods might be affected in the short, medium, and long-term by broader trends.Creative Problem Solving: Seeks clarity. Identifies several analytical techniques and sources of knowledge to break apart complex problems.Agility: Anticipates changes. Maintains awareness of changing organizational priorities and proactively shifts strategic focus and activities as appropriate.Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.Develop Self and Others: A commitment to lifelong learning, and the desire to invest in the development of the long-term capability of yourself and others.Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.Developing Networks: Identifies people that have significant potential for contribution, and finds ways to make personal connections.Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. The link below will assist you with understanding competencies:Salary$3,062.51 - $4,121.25 ($79,931 – $107,564/year)NotesThis position works normal GOA business hours - 36.25 hours per week

• Final candidates will be required to undergo a security screening.
• This position may have occasional evening and early morning meetings to accommodate time differences.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service –
• Pension plans:
• Management Employees Pension Plan (MEPP) –
• Leadership and mentorship programs
• Professional learning and development
• Positive workplace culture and work-life
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements

How To ApplyIf you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs atApplicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.Resources for applicants:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)Closing StatementThis competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Hodman Ali at Hodman.Ali@gov.ab.ca.If this competition is closed as per the closing date noted above, please continue to checkQuick Apply

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