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| Job Location | Edmonton, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Your Opportunity:As a valued member of the Windows Server Operations team, you will deliver quality service in a fast-paced and high-energy environment. You will use your conceptual and practical experience to interpret clients’ needs, assess their requirements, investigate, diagnose, and resolve environment problems, which are essential to business functions. Primary Responsibilities: Manage incident and request tasks; Coordinates with cross functional teams (technical, systems, business, vendors, etc) to assess problem scope, impact, and characteristics; Makes appropriate decisions and recommendations on resolution or interim work around; Monitors systems to ensure stable operations and optimum performance of environments are proactively maintained or quick reaction to crisis situations; Build, configure and decommission server hardware including rack mount, and enclosures according to defined procedures and best practices; Follows all protocols and standard operating procedures and ensuring all solutions are thoroughly tested in order to assure the stability of production environments; Reviews thoroughly the changes logically to reduce impact to customers, where unable to test; Participate in key process improvements for all Windows environments throughout the organization; Create and update standard operating procedures and run books; Participate s in 24/ x 7 on-call rotation and major incident call-outs, as required; Understands basic design requirements and considerations; Travels to various locations in the Alberta to provide operational support when required.Description:As an IT Analyst I, you will provide technical support for system(s), subsystem(s) or technologies within a specialized team or service area in accordance with AHS standards and practices.