IT Analyst II - WellSky Transfusion - Jobs in Edmonton, AB

Job Description

Your Opportunity:The IT Analyst II-WellSky is a key member of the implementation and support team that is responsible for oversight, development, and facilitation of successful rollouts of the Transfusion Medicine application WellSky Transfusion. They will be working closely with the Transfusion Medicine Laboratory staff and the WellSky vendor to configure and build the WellSky Transfusion application for future waves as well as support users who have currently implemented WellSky Transfusion. They will need to understand the integration between WellSky Transfusion and Epic to determine impact of transfusion medicine changes on both the Laboratory and Epic Transfusion Medicine users. They also work closely with the Epic Beaker Transfusion analysts and Epic orders analysts.Description:As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.Classification: IT Analyst IIUnion: AUPE GSSDepartment: (CORP) IT Laboratory SystemsPrimary Location: CN TowerMulti-Site: Not ApplicableFTE: 1.00Posting End Date: 01-JUN-2021Employee Class: Regular Full TimeDate Available: 11-JUN-2021Hours per Shift: 7.75Length of Shift in weeks: 2Shifts per cycle: 10Shift Pattern: Days, On CallDays Off: Saturday/SundayMinimum Salary: $37.31Maximum Salary: $50.38Vehicle Requirement: Not ApplicableRequired Qualifications:Completion of bachelor's degree in Computer Science or Information Technology or equivalent.Additional Required Qualifications:Proven strong organization skills, excellent communication, interpersonal and team building skills. Ability to actively and positively participate and negotiate solutions to resolve conflicts that may arise. Detail oriented and skilled information gathering in order to fully understand the requirements of stakeholders. Ability to work in a virtual team environment to build and maintain positive working relationships with vendor and Transfusion Medicine staff will be key success factors in this role. Strong time management skills and the ability to meet deadlines are essential. Must have working knowledge of basic systems principles, theories and concepts and of the healthcare operations. Self-motivated requiring minimal supervision Ability to tolerate prolonged sitting and computer work Travel within Alberta is required Possible travel to USA may be required.Preferred Qualifications:Epic Transfusion Medicine training Training in the WellSky application Background in Transfusion Medicine workflows, with working knowledge of Transfusion Medicine functions both within Alberta Precision Laboratories and Connect Care. A minimum of 5 years of direct experience in Transfusion Service roles in the provision of healthcare or a strong working knowledge and intimate understanding of healthcare delivery.