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Jr Technical Analyst (Help Desk) - Jobs in Edmonton

Job LocationEdmonton
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

About Edmonton Public SchoolsWe are the second largest school division in Alberta, serving students, families and communities throughout Edmonton. At Edmonton Public Schools, we provide a range of programs, learning spaces and supports that enhance pathways for student success.Our Division is committed to diversity and inclusivity; we are listening, we are learning, and we are committed.Edmonton Public Schools aspires to be a learning community where every individual belongs, is included and experiences success. We strive to empower staff to reach their goals in a diverse, equitable and inclusive workplace that values their lived experiences. We are seeking individuals like you, who reflect the students and families we serve.Together, we are stronger.StatusFTE: 1.000Position SummaryThe successful candidate will join our team of Enterprise Technology professionals to provide technical support to schools and Central Services in the use of Division applications. #HP1Job Duties/Responsibilitiesproviding telephone and onsite technical support to Schools and Central Services in the use of local area networks, computer technology and Division applicationsdiagnosing problems and providing solutionslogging requests and facilitating onsite servicesEducation/Qualificationsdiploma in computer systems or microcomputer management from a recognized technical instituteproficiency with Windows 10/11, Google Workspace, (Google Apps), TeamViewer, PC hardware/installation support, Microsoft Office, local area networks using Window Server 2019/2022 and the internet with emphasis on cyber awarenessability to learn new software products and deal with changing technical environmentsexperience providing support in a LAN/Wan environmentexcellent communication and organizational skillsvalid driver’s license and access to a personal vehicle required for travelRate of Pay$2,318.40 - $2,954.70 bi-weeklyAbout What We Have to Offercompetitive salary4 weeks of vacation accrual35-hour work weeka comprehensive benefits package including extended health care, dental, vision and extended disabilityHealth/Wellness Spending Accountpersonal and professional career development opportunitiesClosingTWO (2) POSITIONS AVAILABLENote: These positions are term-definite to August 30, 2024, with the possibility of extension.Closing date for this competition is October 18, 2023.Only those applicants being considered will be contacted. The Terms and Conditions of employment for Exempt staff may be viewed at www.epsb.ca/ourdistrict/careers/exempt/

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