Performance Management Analyst - Jobs in Edmonton, AB

Job Description

Job InformationJob Requisition ID: 34497Ministry: Seniors, Community & Social ServicesLocation: EdmontonFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekRegular/Temporary: PermanentScope: Open CompetitionClosing Date: November 22, 2022Classification: Program Services 3About UsThe Department of Seniors, Community and Social Services (SCSS) leads seniors, income, employment, disabilities and community-based supports, family violence prevention, and family & community support services.Forming part of the Appeals Administration and Accountability (AAA) branch in the Strategic Services division, the Quality Assurance and Accountability (QAA) unit is responsible for establishing strategic direction, assessing and improving organizational performance, and assuring the public accountability of SCSS. The QAA units core functions including Quality Assurance (QA), Performance Management (PM) and Strategic Evaluation (SE) are integrated into a comprehensive performance and accountability `system that supports the identification and monitoring of organizational priorities and the ongoing measurement, monitoring, evaluation, and improvement of the services that CSS provides to Albertans.To find out more about our work visit:RoleReporting to the Manager, Quality Assurance, the Performance Management Analyst (the Analyst) has a key role in the ongoing development, implementation, monitoring and maintenance of the SCSS Performance Management Framework (PMF), Performance Management Approaches for Programs and Services (PMAPS) and other accountability frameworks. The SCSS –PMF provides the ministry a structure for collecting, managing, and using outcomes information to inform strategic planning, business intelligence, decision-making, resource allocation, quality assurance, evaluation, and continuous improvement. It is operationalized at the program and service level through the development and implementation of accountability frameworks and PMAPS, including the following accountability deliverables to ensure there is a consistent approach to performance management: logic models, performance measures, plans for continuous improvement, and evaluation needs identified.You will ensure senior Ministry officials, service delivery partners, and other internal and external stakeholders have access to an integrated performance measurement approach or system that provides a comprehensive view of how their business and the Ministry are functioning by:

• Performing accountability-focused analyses through research and partner engagement to develop and implement performance management frameworks, performance measures/indicators and quality assurance practices and tools (e.g. surveys, service standards, etc.) for SCSS priorities, policies, programs and services;
• Implementing and monitoring the day-to-day activities and deliverables associated with the PMF, PMAPS and other performance management/accountability-related frameworks;
• Developing, monitoring, and maintaining implementation, operational and communication plans, strategies, updates and reports associated with the PMF and other frameworks, as well as providing support for data visualization and reporting;
• Supporting the development, analysis, evaluation and ongoing refinement of measures and indicators for the CSS business plan, the PMF, PMAPS and other accountability frameworks;
• Providing briefings, plans and recommendations relating to the PMF, PMAPs and other performance management/accountability-related frameworks;
• Supporting continuous improvement process and ensures findings and recommendations are shared and mobilized across the ministry and used for strategic planning and decision-making, quality assurance, and evaluation;
• Supporting and designing capacity-building and change management activities throughout the ministry related to performance management and accountability.

Additional key responsibilities:

• Collaborate with branch and division managers and other staff on operational priorities to coordinate outcome measures information;
• Develop and administer contracts;
• Provide expertise, consultation, and support to facilitate the work of other branch functions (e.g., Strategic Evaluation, Continuous Improvement, Appeals Advisory, and Provincial Training).

QualificationsRequirements:University graduation in Social Sciences, Economics, Statistics, Mathematics, Business Administration, public administration or in related field plus 2 years related experience.Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Assets:

• Project management certification
• Contract management experience
• Experience building dashboards (e.g. PowerBI)
• Experience with statistical software (e.g. SPSS, SAS)
• Knowledge of quantitative measurement techniques

APS CompetenciesCompetencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. This link will assist you with understanding competencies:Below is a list of the APS Competencies to assist you:

• Drive for Results: Demonstrate high level of self-management skills with strong results orientation. Motivate and influence others to achieve results. Maintain a strategic focus while delivering results at the operational level.

• Systems Thinking: Familiarity with ministry and organizational environment and strategic context. Ability to conduct research. Excellent quantitative, research, evaluation and analysis skills.

• Build Collaborative Environments: Well-developed leadership and collaboration skills to develop and implement performance management practices involving multiple stakeholders, programs and departments. Strong interpersonal and facilitation skills including the ability to build capacity and develop and maintain effective working relationships with a diverse group of stakeholders, both internal and external to the ministry.

• Agility: Strong project coordination skills which include the ability to assess priorities, coordinate diverse projects and make optimal use of available resources to achieve outcomes. Ability to anticipate, prepare and adapt to new and/or changing priorities in a fast-paced environment.

Salary$2,556.10 - $3,355.81 bi-weekly: ($66,714 to $87,586 / year)NotesHours of work are 36.25 hours weekly.This is a Permanent position.Location: 5th Floor, Forestry Building -9920-108 St Edmonton.A cover letter outlining your experience in relation to the specified qualifications for this role is required.As part of the selection process candidates may be asked to complete a written test.Final candidates will be required to undergo a security screening.Links and information on what the GoA has to offer to prospective employees:

• Working for the Alberta Public Service –
• Pension plans:
  • Public Service Pension Plan (PSPP) –
• Leadership and mentorship programs
• Professional learning and development
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements

How To ApplyIf you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs atApplicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.Resources for applicants:It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)Closing StatementThis competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Shakti Saxena at Shakti.Saxena@gov.ab.ca.If this competition is closed as per the closing date noted above, please continue to checkQuick Apply

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