Sales Associate with Wine Expertise - Wine & Beyond - Southgate - Jobs in Edmonton, AB

Job Description

About ALCANNAALCANNA is a premium retailer of wine, beer, spirits and cannabis and operates 260+ retail stores under Ace Discount Liquors, Wine and Beyond, Liquor Depot and Nova Cannabis.About The RoleWe are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Sales Associates who are passionate and knowledgeable about wineat our Wine & Beyond Southgate store in Edmonton, AB!Location: 11011 51 Ave NW, Edmonton, AB T6H 5T1Primary Purpose of JobProvide exemplary customer service to every person who walks into our store, understand customer needs and instil a customer mindset within the store, participates in stocking and merchandising of the store; ensuring the store is stocked and ready to serve our customers.Essential Duties and Responsibilities: People Skills

• Customer service is driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanour and attitude at all times

Customer Offering

• Deliver exemplary customer service
• Greet customers when they enter the store and take customers to product when required
• Generate sales by educating, advising and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within the required timeline
• Escort customers from the store and/or offer car service when appropriate

Financial

• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

Regulatory Adherence

• Ensure that OHS, LP, ProServe and other regulatory requirements and procedures are implemented and adhered to
• Maintain First-Aid, LP and OHS Training
• Maintain ProServe Certification
• Ensure AGLC other government guidelines are met
• Adheres to all ALCANNA policies, with a focus on Social Responsibility

Qualifications: Work Experience

• Minimum, 1-3 years experience in the liquor industry
• Previous liquor-related experience considered an asset

Education

• High School Diploma or equivalent
• ProServe Certification
• First-Aid Certificate is considered an asset
• Wine training certification - WSET 1,2 or 3 (asset, not necessary)

Physical Requirements

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

Other Skills and Capabilities

• Highly self-motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation

Why Work With UsAt Wine & Beyond we invest in our people. We provide educational reimbursement for industry-related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply below!ADDITIONAL REASONS TO JOIN OUR TEAM!

• Competitive salary and benefits
• Flexible hours
• Employee Discount
• Free Uniforms
• Contests and prizes
• Product Knowledge training
• With hundreds of locations throughout Alberta & British Columbia, theres a convenient location near you.

COVID Safety MeasuresWe are currently seeking new team members to help service our customers in these unprecedented times. Across all ALCANNA locations, we are taking the necessary safety measures to ensure our employees and customers are offered a safe working environment and shopping experience.These measures include (but are not limited to):

• Masks/face shields are expected to be worn by employees in all ALCANNA locations. ALCANNA follows local bylaws and urges customers to wear a mask while shopping in our stores.

• Regular cleaning and disinfecting protocols are mandatory and in place at all stores, with high-touch surfaces being cleaned on an ongoing basis throughout the day.
• Having plexiglass shields installed at tills in all stores to provide team members working at the tills an extra barrier between them and our customers.
• Providing hand sanitiser to all stores, and gloves for any team member wanting to wear them.
• Prominent signage requiring social distancing and informing customers with symptoms not to enter the store.
• No longer allowing public use of washrooms, product returns, or reusable bags.
• ALCANNA has a company-wide COVID-19 hotline and incident reporting protocol, with direct support from HR and the COVID-19 Response Team for our employees.
• Restricted hours of operation in some locations.

Thanks for considering a position with us! Cheers!Work Remotely

• No

Job Types: Part-time, PermanentSalary: From $15.00 per hourSchedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Application question(s):

• Do you have a Wine Training Certification If so, which one do you have
• Are you passionate and knowledgeable about wine If so, tell us about your favourite wine.
• Do you live near the Southgate area in Edmonton, AB

Experience:

• sales: 1 year (preferred)
• customer service: 1 year (preferred)
• retail: 1 year (preferred)
• liquor industry: 1 year (preferred)

Licence/Certification:

• ProServe (preferred)

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