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Technical Solutions Analyst - Jobs in Edmonton, AB

PCL Construction
Job LocationEdmonton, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The future you want is within reach.At PCL, we build the places where life happens and find camaraderie in the process. Were a community of builders committed to building better communities. Thats why were always looking ahead, and not just to the next project or whats next in our industry.Were also looking at whats next for you and how we can help you build a career youre proud of.Heres how a Technical Solutions Analyst for our Edmonton NAHQ office contributes to our team:Responsibilities

  • Working under the guidance of a senior team member, the Technical Solution Analyst 3 will:
  • Engage with, survey, and interview end-users to discover unmet needs or opportunities
  • Discover, define, write user stories while working with stakeholders to establish new contemplated functionality
  • Translate functional and non-functional requirements from stakeholders and users into wireframes and prototypes to get their buy-in on the solution
  • Write clear, concise and unambiguous work instructions for team developers to translate requirements into working software
  • Prepares software demonstrations for technical and business audiences based on as-built functionality
  • Plans and conducts usability tests with end users to validate performance of new features
  • Works within existing Agile solution delivery frameworks, following established practices, processes, rules and deadlines.
  • Organize and categorizes and maintain backlog of work and team documentation based on established norms and practices
  • Assists Support Solutions as they respond to complex service requests, troubleshoot incidents, and investigate problems
  • Analyze & synthesize application usage data to identify areas of improvement, concern
Qualifications
  • Postsecondary degree or diploma in information management, information technology, computing science, business administration or related discipline
  • Co-op/internship or 1-2 years of relevant experience preferred
  • Effective verbal and written communication skills with the ability to communicate complex ideas and concepts clearly and concisely to end-users and team members
  • Ability to think logically and analytically, to constructively express ideas and concepts and solve problems
  • Organizational and time management skills with the ability to prioritize own work is expected
  • Ability to learn independently, with a natural curiosity to understanding how something works
  • Prior exposure to some aspect of the software development lifecycle is an asset
  • Demonstrated exposure to the following tools and software is an asset:
    • Wireframing tools such as Balsamiq, Figma, Sketch or Adobe XD
    • Work management tools such as Azure DevOps, Jira or GitHub
    • Microsoft Power Platform tools such as Power BI, Power Automate, and Power Apps
    • Microsoft Dynamics 365 (as an end-user or consultant) for Finance and Operations
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.Should you require an accommodation during the application process, please contact us at careers@pcl.com with the position and location you are interested in.Safety is a core value that guides everything we do. As such, all PCL salary and student employees based in Canada are required to be fully vaccinated against COVID-19. Employees may request an exemption due to medical condition(s) and other applicable human rights grounds.Together, we can build success and a better future. Let’s get started!Target Start Date: 06/27/2022Employee Status: Regular Full-TimeCompany: PCL Constructors Inc.Primary Location: Edmonton, Alberta (Corporate)Job: Technical Solutions AnalystRequisition: 1598Quick Apply
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