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| Job Location | Edmonton |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract |
Who We Are Certified Tracking Solutions is a company in Technology Solutions in Edmonton, AB. We are a leader in the GPS tracking and fleet management industry. Through our cloud-based online services and custom hardware, we provide solutions for customers in various industries all over the world.Our success can be attributed to our dedicated employees, attention to detail and our commitment to customer loyalty. We are fun, collaborative and innovative.What We NeedWe are looking for a Technical Support Representative who is a team player and passionate about technology and Customer Success. They like playing with phones, gadgets and computer software. They enjoy how technology can create efficiency and sharing their expertise with others.This person will be involved in maintaining client accounts on our custom platform, ensuring customers are getting the features they are paying for, and troubleshooting connection issues. Will work closely with our sales staff and customers to troubleshoot technical problems and recommend solutions. Will use industry specific software to program devices and perform testing to ensure everything is working correctly and that devices are installed properly. They may be required to prepare our GPS hardware and peripherals for use by our customers. With growth, this person may be involved in design elements and testing of new hardware, an exciting part of the business.What You #39;ll Do