Community Manager - Jobs in Essex, ON

Job Description

 :Our Community Managers,As Canada’s largest residential landlord, CAPREIT prides itself on our tenant satisfaction and welcoming atmosphere of our properties. Our Community Managers report to our Associate Vice Presidents of Operations and ensure the performance goals for our land lease communities are met. In their role, they handle day-to-day management requirements and address any homeowner inquiries or concerns. This position is located at 235 VICTORIA AVE, Essex, Ontario.Candidates for this position should have at least five years of experience in property management and have an interest in helping and working with homeowners. Ideal applicants should have the ability to manage relationships with a responsible and positive attitude, and excellent computer and communication skills.Position Summary: The Community Manager works closely with the Land Lease Operations team and leads the property staff in ensuring the performance goals for the community are met. The Community Manager handles all daily property management requirements and addresses any homeowner inquiries or concerns.Responsibilities:General/Office

• Operate the community in accordance with CAPREIT Community Standards to establish and maintain the community rules and regulations
• Utilize the SAP system for receiving POs, creating requisitions and recording rent payments
• Deliver rent payment to the bank (where applicable)
• Enter rent payments into the SAP system and reconcile and process bank deposits
• Take work orders and communicate them to the maintenance team
• Review and follow-up on outstanding requests
• Assist with determining Community’s capital budget, provide quotes and work within the assigned budgets
• Manage the assigned petty cash and process staff expenses into the Concur system
• Review accounts receivable and generate weekly AR reports
• Collect lot rent while ensuring to achieve and maintain a zero balance in ARs
• Maintain an awareness of local economic and housing market conditions
• Maintain a safe working environment for all employees by implementing and following the Health and Safety Policy and reporting all accidents/incidents in accordance with company policy
• Be available for “on-call” duties as assigned and follow up with any designated “on-call” personnel about incoming calls
• Report on staff daily absences/vacations
• Ensure all staff members understand community goals, standards and policies and comply with company policies and procedures

Community Duties:

• Meet and work with contractors/vendors to ensure all jobs are started and completed within deadlines
• Inspect common areas and all infrastructure including roads, landscaping, tree service, waste management and Community utility systems to ensure they are maintained and working effectively while eliminating any potential hazards.
• Ensure homes are disconnected and moved in accordance to company policy and provincial law
• File fire safety documents and inspect all fire safety systems bi-annually or when required

Tenant Duties:

• Strive for as close as possible to 100% occupancy in the community
• Communicate with homeowners about leases, rent payments and deferrals, and lease termination, as well as satisfactorily resolve any complaints
• Create tenant notices/letters regarding rent payments, potential lease termination/evictions, community standards and maintenance concerns including waste management, etc. for the Operations Manager’s approval and distribute them
• Meet with various relevant associations (tenant/regulatory bodies)
• Interview prospective tenants and represent CAPREIT in selling and renting homes and renting lots when required.
• Select lots and order in homes where applicable
• Responsible for completion of tenant lease process, including processing and filing of applications, bringing applications through the approval process, and creating the lease
• Assist with the organization and implementation of tenant appreciation and social events, such as BBQs, Bingo nights, etc.
• Assist and attend Landlord and Tenant Board Hearings when required.

Qualifications:

• 5 years of relevant experience in similar line of work
• Previous experience in residential property management a strong asset
• Computer and software proficiency (primarily Microsoft Word, Excel, Outlook, Internet and SAP)
• Demonstrated ability to make decisions and exercise good judgment
• Ability to demonstrate a responsible and positive attitude
• A genuine interest in customer service, helping and working with homeowners
• Ability to communicate well and establish relationships with colleagues and residents
• Previous experience in managing people, resources and budgets

Please note that applications from all interested individuals are appreciated; however, we will only contact candidates that are selected for an interview.CAPREIT values diversity in the workforce and is an equal opportunity employer.CAPREIT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Quick Apply

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