Reporting and Analytics Specialist - Jobs in Florenceville-Bristol, NB

Job Description

Position Title:Reporting and Analytics SpecialistPosition Type: Regular - Full-TimeRequisition ID: 13286JOB PURPOSE:This role works as part of our HR shared services center and is primarily responsible for responding to HR Report Request services submit via our general business and HR community. You will fulfill HR report request services by providing data in the form of reports, dashboards, and often general consultation/training around locating, aggregating, analyzing, and presenting HR information in a meaningful way. Furthermore, you will help evolve our HR reporting service offering by enhancing our tools and systems that enable delivery based on strategic needs and priorities. Finally, through collaboration you will often support the broader Digital HR Team by providing data analysis, reporting and analytical skills to accelerate testing, opportunity analysis, break-fix analysis, upgrade analysis, and other supporting tasks as required.JOB RESPONSIBILITIES:

• Monitor HR Reporting and Analytics case queue and complete service requests in line with our service level agreements.
• Maintain a high-level customer satisfaction score by providing customer focused service delivery and accuracy
• Partner with broader HR organization for delivering against key projects and enhancements related to HR reporting and analytics.
• Identify opportunities to provide and equip stakeholders with the ability to access self-service reporting capability and enable through appropriate training and consultation
• Help triage and troubleshoot issues with our broader digital HR team related to performance, errors or general data inaccuracies are identified via our reporting and analytics technology
• Contribute to testing, break fix analysis, and opportunity analysis as required in collaboration with the Digital HR Team
• Will work with HR Business Partners, HR Centers of Excellence, and the HR Shared services center to provide an advisory service on Human Resources data, reporting analytics and intersecting processes.

KEY QUALIFICATION & EXPERIENCES:

• 3+ years in a HR Technology role or reporting/analytics role with good knowledge of data practices and principles to positively impact employee performance and business results. Bachelor’s degree in Human Resources Management/Information Technology or a related discipline preferred
• Advanced experience with Microsoft excel considered an asset
• Strong communication and interpersonal skills to work with employees and external contacts at all levels, demonstrating strong influencing and negotiating skills. Must be capable of working with senior managers and working constructively with diverse personalities.
• Ability to use good judgment and discretion with highly confidential and sensitive personnel information.
• Ability to work effectively and collaboratively with a geographically dispersed team
• Strong organization skills with the ability to prioritize workload and manage multiple tasks without close supervision.
• Background in advanced analytics, advanced mathematics or statistical analysis considered an asset
• Experience working with SuccessFactors, ServiceNow and SAP HCM considered an asset

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.The health and safety of McCain employees and their families has been our number one priority since the start of the COVID-19 pandemic. Supported by science, and in line with our culture and values, we believe that being vaccinated is the most effective way to protect each other, our families, our customers, and our communities. It is therefore a requirement that the successful candidate for this role be fully vaccinated and have completed the mandatory incubation period prior to the candidate’s start date with McCain, subject to reasonable accommodations if you are unable to be vaccinated for protected grounds under applicable human rights legislation (e.g. medical or religious reasons).Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Employee Privacy PolicyJob Family: Human ResourcesLocation(s): Florenceville, NBCompany: McCain Foods (Canada)Quick Apply

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