Reporting and Analytics Specialist - Jobs in Florenceville-Bristol, NB

Job Description

Position Title: Reporting and Analytics SpecialistPosition Type: Regular - Full-TimePosition Location: Florenceville GTCRequisition ID: 9503This role works as part of our HR shared services center and is primarily responsible for responding to HR Report Request services submit via our general business and HR community. You will fulfill HR report request services by providing data in the form of reports, dashboards, and often general consultation/training around locating, aggregating, analyzing, and presenting HR information in a meaningful way. Furthermore, you will help evolve our HR reporting service offering by enhancing our tools and systems that enable delivery based on strategic needs and priorities. Finally, through collaboration you will often support the broader Digital HR Team by providing data analysis, reporting and analytical skills to accelerate testing, opportunity analysis, break-fix analysis, upgrade analysis, and other supporting tasks as required.JOB RESPONSIBILITIES:Monitor HR Reporting and Analytics case queue and complete service requests in line with our service level agreements.Maintain a high-level customer satisfaction score by providing customer focused service delivery and accuracyPartner with broader HR organization for delivering against key projects and enhancements related to HR reporting and analytics.Identify opportunities to provide and equip stakeholders with the ability to access self-service reporting capability and enable through appropriate training and consultationHelp triage and troubleshoot issues with our broader digital HR team related to performance, errors or general data inaccuracies are identified via our reporting and analytics technologyContribute to testing, break fix analysis, and opportunity analysis as required in collaboration with the Digital HR TeamWill work with HR Business Partners, HR Centers of Excellence, and the HR Shared services center to provide an advisory service on Human Resources data, reporting analytics and intersecting processes.KEY QUALIFICATION & EXPERIENCES:3+ years in a HR Technology role or reporting/analytics role with good knowledge of data practices and principles to positively impact employee performance and business results. Bachelor’s degree in Human Resources Management/Information Technology or a related discipline preferredStrong communication and interpersonal skills to work with employees and external contacts at all levels, demonstrating strong influencing and negotiating skills. Must be capable of working with senior managers and working constructively with diverse personalities.Ability to use good judgment and discretion with highly confidential and sensitive personnel information.Ability to work effectively and collaboratively with a geographically dispersed teamStrong organization skills with the ability to prioritize workload and manage multiple tasks without close supervision.Background in advanced analytics, advanced mathematics or statistical analysis considered an assetAdvanced experience with Microsoft excel considered an assetExperience working with SuccessFactors, ServiceNow and SAP HCM considered an assetMcCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy PolicyJob Family: Human ResourcesDivision: Global Human ResourcesDepartment: Digital HRLocation(s): CA - Canada : New Brunswick : Florenceville-BristolCompany: McCain Foods (Canada)