Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Help Desk Level 2 Computer Technician - Jobs in Fonthill, ON

B4 Networks
Job LocationFonthill, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company OverviewDo you LOVE Technology and helping people Do you want to make a difference, be a major part of success and surround yourself with other creative, high-energy professionals that “get” itWe are an established Managed Service Provider (MSP) in the IT space serving clients at a fixed monthly rate. Our clients are all small to mid-size businesses such as accountants, greenhouses, engineering firms, doctors, as well as larger companies including manufacturing plants.Some Perks of Working here

  • Paid lunch and breaks (1 hr/day)
  • Fully catered lunches 3 days a week
  • Focus on your professional and personal growth
  • Comprehensive Benefits package after 6 months
  • Extended health care
  • Vision care
  • Dental care
  • Employee Assistance programs
  • Disability insurance
  • Competitive wages
Description of PositionThis is not an entry level position - we are looking for someone who has strong skills and knowledge in troubleshooting computer networking, servers, and deploying routers, switches, workstations, servers and wireless access points.There are a few parts to this role that are highly important:First, providing fast, friendly, and easy support to our clients. Taking care of quick problems…quickly!Secondly, be an excellent team player - we work in a very collaborative environment and require team members that pitch in wherever needed to get the client what they need.Finally, communication and attention to detail - projects & deploys are a many stepped process and require someone who will pay attention to ensure proper completion.Job Purpose
  • Assisting clients with hardware, software and networking problems remotely and on-site as required
  • Working through the entire ticket process (identify, research, troubleshoot and resolve) independently for desktop, software and hardware issues, and DOCUMENT the results.
  • Assist with identifying client requirements and relaying that information back to B4 Networks sales staff.
  • Assisting with identifying client requirements and relaying that information back to B4 Networks sales staff.
  • Documentation of all work as completed.
  • Communicate with clients and staff to effectively schedule service tickets.
  • Review/prioritize outstanding support requests
  • Delegate and prioritize service calls based on the client need
  • Liaise and work with the professional services team on outstanding projects.
Required Skills
  • Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
  • Ability to work in a team and communicate effectively.
  • Ability to multi-task and adapt to changes quickly.
  • Understanding of support tools, techniques, and how technology is used to provide services.
  • Typing skills to ensure quick and accurate entry of service request details.
  • Self-motivated with the need for little supervision.
  • Proficient in the following technologies:
  • Windows Server 2008, 2012, 2016, 2019 (Management, migration, administration & troubleshooting)
  • Microsoft Office 365
  • Windows 7, 10
  • Network Routing, Switches, VLANs (Please highlight Sophos experience)
  • Virtual Server technologies
BONUS - Signing bonus for technicians that have worked in a managed services environment before - please highlight if your previous experience is an MSP & what tools (RMM & PSA) you are familiar with.**A reliable vehicle, valid drivers license and insurance are required**Please do not call in to the office for status update on your application - we will inform all applicants as to the status as the process goes. Thank you in advance for your understanding!Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
  • SimplyHired OnDemand
Stay Connected

APPLY NOW

Help Desk Level 2 Computer Technician Related Jobs

© 2021 HireJobsCanada All Rights Reserved