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Patient Care Coordinator - Jobs in Gastown

Dentalcorp Canada
Job LocationGastown
EducationNot Mentioned
Salary20.00 - 32.00 CAD per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

About us:W Dental is conveniently located in the Woodwards Building in historic Gastown!We are dedicated to providing top-quality dental care to our patients. With a commitment to oral health and overall well-being, our experienced team of dental professionals offers a wide range of services, including general dentistry, cosmetic procedures, and orthodontics.Our mission is to create beautiful, healthy smiles while ensuring a comfortable and positive experience for every patient who walks through our doors. We pride ourselves on using the latest dental technologies and techniques to deliver the best possible care.W Dental, Vancouver Dentist (w-dental.ca)Schedule: Monday to Thursday 8am to 5pm. No Friday #39;s, evenings or weekends!Benefits of Joining Our Team:

  • Competitive compensation
  • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
  • Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services
  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
  • Attend social and CE events to network with dental professionals in your community
  • Work-life balance and flexibility
  • Access to modernized technology to provide optimal oral care to patients
The wage range is from $20.00 to $32.00 per hour depending on experience. Hourly wage is based on work experience and will be discussed during the interview process.Responsibilities:
  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
  • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
  • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage the recall system and accurately maintain the patient database
  • Process referral letters and other patient correspondence upon receipt from the provider
  • Manage and file all patient records and charts
  • Demonstrate active listening and empathy to patients using effective communication skills
About You:
  • Minimum 2-3 years of Dental Administration experience
  • Clinical background is considered an asset
  • Experience with Tracker software is an asset
  • Strong communication and interpersonal skills are required to build professional relationships with patients
  • Reliable team player
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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