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Front Desk Clerk - Jobs in Greater Sudbury, ON

Best Western Downtown Hotel
Job LocationGreater Sudbury, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Languages: Bilingual would be an asset, but not necessaryExperience: Employer willing to trainBusiness Equipment and Computer Applications: Word processing software; Spreadsheet; Opera or Visual Matrix; Multi-line switchboard; Internet; Central reservation system (CRS); Computerized bookkeeping systemSpecific Skills:

  • Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services.
  • Process group arrivals and departures; Process guests departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties.
  • Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages.
  • Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area.
  • Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs.
  • Maintain an inventory of vacancies, reservations and room assignments
Important : Should be Flexible for all shifts - Mornings, Evenings & Night Shifts.Job Types: Full-time, Part-timeJob Types: Part-time, PermanentPart-time hours: 25-30 per weekSalary: $15.00-$15.25 per hourSchedule:
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability
Experience:
  • Customer service: 1 year (preferred)
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