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hotel front desk clerk - Jobs in Greater Sudbury, ON

Canadiana Motel
Job LocationGreater Sudbury, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 44 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
  • or equivalent experience
    • Work setting
  • Hospitality industry
  • Staff accommodation available
  • Urban area
  • Hotel, motel, resort
  • Willing to relocate
    • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
    • Computer and technology knowledge
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet
    • Security and safety
  • Criminal record check
    • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
    • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
    • Screening questions
  • Are you currently legally able to work in Canada
  • Are you willing to relocate for this position
  • Do you have previous experience in this field of employment
  • Do you have the above-indicated required certifications
  • What is the highest level of study you have completed
  • What is your current level of study
    • Other benefits
  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
  • On-site housing options
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Variable or compressed work week
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