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Job Location | Greater Sudbury, ON |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Work SettingHotel, motel, resortSpecific SkillsRegister arriving guests and assign roomsProvide information on hotel facilities and servicesProcess group arrivals and departuresProcess guests' departures, calculate charges and receive paymentsPerform light housekeeping and cleaning dutiesInvestigate and resolve complaints and claimsBalance cash and complete balance sheets, cash reports and related formsAnswer telephone and relay telephone calls and messagesClerical duties (i.e. faxing, filing, photocopying)Provide general information about points of interest in the areaFollow emergency and safety proceduresHandle wake-up callsProvide customer serviceAssist clients/guests with special needsMaintain an inventory of vacancies, reservations and room assignmentsTransportation/Travel InformationOwn vehicleWork Conditions and Physical CapabilitiesWork under pressureAttention to detailStanding for extended periodsPersonal SuitabilityEffective interpersonal skillsFlexibilityTeam playerExcellent oral communicationExcellent written communicationClient focusDependabilityJudgementReliabilityOrganized