PROGRAM MANAGER - Jobs in Greater Sudbury, ON

Job Description

Are you a well-balanced leader with the proven managerial skills and track record to ensure quality and productivity in a high-pressure service delivery environment Do you have the ability to coach and motivate your employees and manage their performanceIf so, then consider joining our organization in delivering branch services and putting patients first!We are looking for a results driven leader to lead a team that is responsible for ensuring the accurate and timely processing of a variety of information requests and/or OHIP claimsAbout us:The Claims Services Branch uses operational expertise to provide value driven and accountable health payment delivery that is client-centered, transparent and responsive to the needs of our program partners, health care providers and the public of Ontario.What can I expect to do in this roleIn this role, you will:

• plan, direct and manage staff and program activities
• manage financial and human resources to ensure effective service delivery.
• develop operational plans, implement changing operational processes, and resolve service issues.
• build relationships with clients and stakeholders representing a variety of interests.

The Ontario Public Service (OPS) defines what it means to be a leader through the following expected behaviours and attributes:

• We commit to the responsibilities of being a leader by demonstrating authenticity, accountability and courage.
• We lead for the future by embracing positive disruption, a future mindset and by developing each other, every day.
• We are people centered by leading with a common purpose, being inclusive and driving people centered outcomes.

How do I qualifyStrategic Leadership:

• You are a dynamic, values-based leader.
• You have proven experience in developing sound and innovative programs and in issues management.
• You have been successful in promoting equitable practices that value diversity and inclusion into your work environment and that support employee engagement.
• You have experience motivating and inspiring staff to achieve results in a rapidly changing environment.
• You have strong problem solving skills with demonstrated decision-making and creative problem-solving skills.
• You have excellent analytical and strategic thinking skills along with a strong sense of political acuity to deal with a variety of sensitive issues.

Relationship Management and Communication:

• You have demonstrated superior written, oral and interpersonal skills and can influence and negotiate with partners and stakeholders to find collaborative solutions to complex issues.
• You have demonstrated stakeholder management skills with the ability to establish and maintain relationships of trust with senior management, clients and partners.
• You can effectively manage expectations and anticipate and resolve major obstacles and conflicts.

Technical Skill and Knowledge:

• You demonstrate the ability to determine and plan for program resource requirements and to ensure alignment of programs/projects with corporate, division and branch goals and objectives.
• You demonstrate knowledge of project management principles and methodologies to manage the delivery of program plans, initiatives and goals.

The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. Visit theOPS Anti-Racism Policyand theOPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advancing racial equity, diversity and inclusion.Additional Information:Address:

• 1 Permanent, 199 Larch St, Sudbury, North Region, Criminal Record Check
• 1 Temporary, duration up to 12 months, 49 Place DArmes, Kingston, East Region, Criminal Record Check

Compensation Group: Management Compensation PlanUnderstanding the job ad - definitionsSchedule: 6Category: Administrative and Support ServicesPosted on: Monday, November 8, 2021Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individuals employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• C-HL-170896/21(2)

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