Medical Office Assistant (MOA) - Jobs in Halifax Bedford Basin, Nova Scotia, Canada, B3M

Job Description

Job DescriptionFamily Focusprides itself on providing top-quality healthcare services to its community. Its dedicated team of professionals is committed to delivering exceptional patient care in a supportive and friendly environment. We are seeking a motivated and detail-oriented Medical Office Assistant to join the team.Role SummaryAs a Medical Office Assistant, you will play a vital role in ensuring our Veteran Assessmentclinic #39;s smooth and efficient operation. Your responsibilities will include managing administrative tasks, assisting healthcare professionals, and providing excellent customer service to our patients.Key Responsibilities:

• Call veterans within 24-48 hrs and schedule them in accordingly
• Be a welcoming and professional front line person in the Veteran Affairs side of the business answering phone and assisting Nurse Practitioners/ RNs
• Report to the Veterans Affairs Business Unit Manager
• Create profile/ chart in EMR for veteran
• Auto populate forms with their demographics and the clinics demographics for all forms for each veteran
• Confirm appointments the previous day and ensure veterans have all relevant information for the appointment,are aware of all forms needed and aware of location of appointment (multiple locations)
• Ensure all completed auto populated forms are in Drop Box under each NP and according to veterans name on the day of appt
• Confirm completion of forms
• Scan all completed forms to veterans chart then pass along to Business Unit Manager

Qualifications:

• Diploma or certificate in Medical Office Administration or a related field.
• 2 years of experience.
• Previous experience in a medical office or healthcare setting is preferred.
• Proficient in Microsoft Office Suite and electronic medical records (EMR) systems.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work both independently and as part of a team.
• High level of professionalism and confidentiality.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A positive and supportive work environment.
• Convenient location in the Halifax Regional Municipality, NS.