Operations Manager - Jobs in Halifax Central, Nova Scotia, Canada, B3J 3X8

Job Description

On behalf of our client, Valent Legal, we are looking for an OPERATIONS MANAGER to join their team.ABOUT OUR CLIENT:Valent Legal is a progressive + rapidly growing law firm located in downtown Halifax. Known for their compassionate approach, they support clients through the recovery process following personal injury accidents + provide guidance in navigating insurance claims. With a tight-knit, open, + friendly team culture, Valent Legal is committed to positively impacting their clients’ lives while fostering a supportive + successful environment for their team.THE OPPORTUNITY: The OPERATIONS MANAGER will play a critical role in ensuring the firm #39;s success by supporting the team + driving operational excellence. The successful candidate will oversee key areas such as operations, reporting, finance, marketing, technology, + human resources, while working closely with senior leadership to set + implement strategic objectives. This is a unique opportunity to contribute to a meaningful mission + be part of a high-performing team.THE IDEAL CANDIDATE: You are a proactive + strategic thinker who thrives in a fast-paced environment. You are empathetic + client-focused, with a passion for process improvement + operational excellence. Highly organized, detail-oriented, + possessing excellent communication skills to build strong relationships with teams + external partners, you are a collaborative leader who enjoys supporting + developing others.RESPONSIBILITIES: OPERATIONS:

• Lead + support administrative staff (Office Coordinator, Intake Manager) while overseeing firm-wide operations.
• Continuously refine + optimize business processes to enhance efficiency + support growth.
• Act as a liaison between the firm + the parent company, streamlining communications + managing expectations.
• Collaborate with senior leadership to set + implement strategic objectives.

REPORTING:

• Prepare + deliver weekly performance reports to senior leadership.
• Continuously improve reporting processes to provide actionable insights.
• Identify cases ready for settlement + collaborate with the legal team to prioritize them.

FINANCE:

• Collaborate with the finance team to establish + monitor budgets, adjusting as needed throughout the year.
• Manage payroll + office expenses, ensuring financial alignment.
• Support senior leadership in budget management + cost control.

MARKETING:

• Oversee + manage external marketing partners, including social media, digital marketing, + ad hoc campaigns.
• Lead regular performance review meetings with marketing partners, ensuring alignment + accountability.
• Analyze + report on marketing effectiveness, recommending budget adjustments based on ROI + client acquisition costs.

HUMAN RESOURCES:

• Administer employee benefits and time-off requests through Bamboo HR.
• Ensure compliance with employment laws + firm policies, while fostering a positive workplace culture.
• Provide conflict resolution support, as needed.

STAKEHOLDER LIASION:

• Serve as the primary contact for the parent company, ensuring seamless collaboration + integration of processes.
• Filter + prioritize requests, addressing operational concerns independently + escalating only when necessary.
• Facilitate alignment between parent company initiatives + the firm’s goals, ensuring minimal disruption to legal operations.

Requirements

• Post-secondary education in business administration, operations management, or a related field (preferred) or equivalent work experience.
• Strong technical skills in operational management, financial oversight, + technology systems.
• Soft skills such as empathy, attention to detail, effective communication, + demonstrated leadership capabilities.

Benefits

• Salary: $75,000-$90,000/year, commensurate with experience + qualifications.
• Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match

Work Schedule: In office, Monday to Friday (No weekends)We thank all candidates for their interest, however, only candidates that we determine are best aligned to the role will be contacted for initial discussions. *Please note, candidates must be located in Canada + legally eligible to work on a permanent basis, as sponsorship for this opportunity is unfortunately not an option.The Warrington Group is a boutique operated, female founded + led, recruitment firm that focuses on recruitment done right! We are focused on building sustainable relationships with both our valued clients + career focused candidates. Through our collaboration + innovative recruitment solutions, we approach the hiring process with enthusiasm, authenticity + transparency. Founded in 2020 + headquartered in Halifax, we provide strategic recruitment support in the following industries: Accounting, Financial Services, Legal, Sales, Marketing, Professional Services, Administrative Support, Contact Centre, Education, + Healthcare.If you would like to send your resume for potential opportunities not listed on our careers site, you may do so via email ~ careers@thewarringtongroup.caPlease note, this inbox is not replied to on a regular basis, however, your resume will be kept on file for 1 year.