Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Account Service Representative - Jobs in Halifax

RBC
Job LocationHalifax
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job SummaryWhat is the opportunityAs an Account Services Representative, will be responsible for processing routine data entry and on-line input of transactions, using basic understanding of products and processes in a production environment. Activities may also be dependent tasks or practical applications with emphasis on throughput, accuracy and production. This role is not sales oriented. The hours of operation are Monday to Sunday, from 5:00 am to 7:00pm.NOTE: This position is an entry level to work casual hours. You must have availability Monday - Friday.What will you do

  • Provides consistent service within established Client Service Commitments established for each department.
  • Ensures all documents are examined for completeness and accuracy and takes appropriate steps to correct for client.
  • Identifies and recommends solutions to recurring errors and servicing gaps to Team Leader.
  • Employees understand and accept change as it relates to their role and commitment to client fulfillment.
  • Exercises due diligence in following operational risk policies, procedures, standards, and guidelines.
  • Ensures all authorities (SECAF, Delegated Authorities, Anti Money Laundering, Systems access etc) are adhered to, reviewed and understood.
  • Employee takes personal accountability for high achievement; actively participates in coaching opportunities, and learning opportunities to improve their individual and team contribution.
  • Demonstrate six Principles of Problem Resolution: (Assume the client is right, Take ownership, Demonstrate concern, Apologize sincerely, solve the problem, Go the extra mile).
What do you need to succeedMust-have
  • Be able to lift 30 pounds
  • You would need to be available 6 days a week; working a variety of shifts from between 7:00 am - 6:00 pm
  • Position is required to cover vacation and peak volumes (for us the weeks of Christmas and summer, May thru Sept)
  • Ability to work on tight timelines and high volumes of work in production environment
  • Numeric keyboard skills is a must
Nice-to-have
  • Achievement Motivation
  • Cash Handling Experience
  • Team Player
What #39;s in it for youWe thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
#LI-POSTJob SkillsAdaptability, Communication, Customer Service, Decision Making, Detail-Oriented, Operational Delivery, Time ManagementAdditional Job DetailsAddress:HALIFAX CASH SERVICES CENTRE, 120 TROOP AVE:HALIFAXCity:HALIFAXCountry:CanadaWork hours/week:0Employment Type:Part timePlatform:Technology and OperationsJob Type:CasualPay Type:SalariedPosted Date:2024-01-04Application Deadline:2024-01-26Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

APPLY NOW

Account Service Representative Related Jobs

© 2021 HireJobsCanada All Rights Reserved