Azure Active Directory Lead - Jobs in Halifax, NS

Job Description

This is your opportunity to join AXIS Capital – a trustedglobal provider of specialty lines insurance and reinsurance.We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.This position is for an Azure Active Directory Lead with 7-10 years’ experience working with Active Directory and Azure to manage/support ~3,500 accounts/clients. The candidate will work as part of the AXIS BTS team under the direction of the AD & Messaging Tower Lead. This position will work with AXIS internal and external business partners, IT organization, and multiple outsourcing providers to effectively deliver infrastructure services and operational assurances in the Active Directory functional area through the planning and management of:Build and maintain productive relationships within AXIS, the Infrastructure Technology Outsourcing (ITO) supplier, and other suppliers to enable the objectives of their towers to be fully realized.Support the achievement of service levels and metrics-based performance in collaboration with the Outsourcing SuppliersDirecting, tracking, and oversight of day-to-day operations in their towersPromptly respond and resolve inquiries and escalations. Ensure systemic issues are identified and remedial actions are taken to prevent future occurrences.Collaborates with the Infrastructure Architecture, Operations, Project Management, and Application teams to properly forecast future demand and drive the appropriate actions to fulfill these needs.Assists in the development of and ensures the Supplier is adhering to agreed refresh strategiesDrive a service-oriented culture across all activitiesProvide support and oversight of Disaster Recovery and Business Continuity activities for their towerDevelop and maintain a comprehensive set of Knowledge Artifacts for their tower, such as documentation, technical standards, operational procedures, workarounds, and technical drawingsEnsures adherence to enterprise IT policies and proceduresOversight of escalations related to incident management and service requestsProblem management and root cause analysisPlanning & execution of change management activitiesAdherence to AXIS policies, procedures, and technical standardsProvide support for IT and Business project activitiesPerforms other duties as assignedWorks under supervision with moderate latitude for the use of initiative and independent judgment.Work outside of regular hours may be requiredTechnology Specific Job Responsibilities:Expert skills in Active Directory and AzureStrong AD / Azure design skillsStrong AD / Azure L3 troubleshootingExpert knowledge in GPOsWorking knowledge of UWM polices a plusUser / Group administrationExpert in Powershell scriptingScripting in VB a plusExpert knowledge in certificates SHA2Expert knowledge in share and corporate drive structure and permissionsExpert knowledge in DNS, DFS and DHCPExpert troubleshooting skills in Azure, AD and SSOMFA knowledge a plusExpert knowledge in AD ConnectExpert knowledge in Azure roles and conditional policesExpert skills in hybrid OnPrem AD and Cloud AzureSkills in these disciplinesCertificate KnowledgeDesign/building/implementing of Active DirectoryStrong working knowledge of Powershell commands/scriptingVBScript experience a plusStrong working knowledge of group policies, DNS (monitoring, configuration and management), and IISStrong working knowledge of domain trustsStrong knowledge of Operational Units managementStrong knowledge of file and print systemsStrong knowledge and ability to troubleshoot DFSDFS namespacesDFS replicationStrong knowledge of DHCPStrong knowledge of DNSRecommendations for system improvements/automation/optimizationStrong knowledge of replication and configurationWorking knowledge of ADFS a plusEscalation point for L1/L2/L3 team membersDevelop and maintain comprehensive documentationCreate and maintain new and existing baselines, technical drawingsQualifications and Education RequirementsBachelor’s degree in Computer Science, Business, IT or related field or equivalent experienceMCSE or MCITP a plus7-10 years’ experience in Active Directory and AzureIdeally the candidate should possess:A working knowledge of ITIL1 or more relevant certifications10 years or more experience working in an enterprise environmentRelevant technology experience includes:Active Directory, AzureManaging cloud workloads on Microsoft’s data platforms including AzureDesigning, delivering, and supporting large scale and highly available data platforms including clustering, replication, log shipping, and mirroringPerformance monitoring, tuning, reporting, and troubleshooting techniquesDesired SkillsStrong scripting skills of Windows PowershellExcellent oral and written communicationsExcellent customer service skillsCandidate should possess the following abilities:Manage multiple and competing prioritiesIdentify problems, evaluate alternatives, negotiate, and drive solution implementationWork collaboratively and cooperatively with diverse geographical and cultural groupsProvide functional leadership and influencing positive outcomesEstablish effective working relationships with staff at all levels, providers, and stakeholdersMake timely and effective decisions regarding support operationsUnderstand and align operations and support strategies according to business needsInterpret data and develop effective operating proceduresOrganize and present information effectivelyBe proactive and take initiative and follow throughManage multiple projects of varying complexityDefine problems, collect data, establish facts, and draw valid conclusionsWorking knowledge of network infrastructure and operationsAbility to act as the primary resource with minimal supervisionExperience with Data Center operationsPrior experience providing production support for highly available servicesShould be well versed in Best Practices for Active Directory and AzureResearch and implement new technologies to improve the enterprise infrastructureQuick Apply

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