| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Halifax, NS |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Application LeadQualification : B Sc, BE, MCAResponsibility :Stakeholder Management :Communication with Business users related to resolving queries, obtain clarifications and providing updates.Setup Business bridge calls to update status of Critical incidents / Outages.Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution.Service Management :Responsible for the project tasks assigned.Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure.Manage queue effectively and allocate tasks to the team based on an allocation plan.Service Tracking :Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc).Conduct peer reviews and ensure quality of deliverables.Service Execution :Comply to defined process during task execution (including problem management, KEDB management etc).Knowledge Management :Contribute and participate proactively in knowledge sharing sessions.Provide complete KT to support teams before any production release.People Management :Manage and mentor the mentees (team).Provide inputs for development of learning plan for the team.Act as a buddy for new hires.Shares recommendation towards Performance management and recognition of team members.Contribution to Org Initiatives :Adhere to Organization policies and procedures.Participate in project and organization initiatives led by the Delivery leadership.Contribute new ideas and innovative approaches at work, including CSI themes.Collate data and provide inputs for reporting requirements.Business Development and Customer Relationship Management :Participate in customer meetings and provide project updates.Account Operations :Perform task estimation.guide the service analyst on estimation.Coordinate shift operations and logistics.Audit :Participate in audits as necessary.Must Have SkillsAngular 9-12.Spring RESTSpring BatchSpring MVCCore JavaGood To Have SkillsAngular JSSpring CoreANSI SQLJDBCEmployee Status : ContractorShift : Day JobTravel : NoJob Posting : Nov 10 2021About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the worlds leading professional services companies, transforming clients business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.Quick Apply