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Claims Service Representative - Jobs in Halifax, NS

Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting up new claims. They are responsible for providing prompt technical support services to our Claims Adjusters through telephone claims, while maintaining data quality and service levels within the department. While being on the phone queue, they provide excellent customer service ensuring that every interaction is a great experience.In addition, they will be responsible for reception duties for the entire Atlantic region.The most important characteristics for our blended CSR and Receptionist role are attention to detail, ability to provide excellent customer service, strong communication, and able to work in a fast-paced environment and supporting our Claims Adjusters.In other words, they’re awesome. If you are too, consider joining our Claims team!You’re great at:

  • Customer Service
  • Handling high-volumes of requests in a timely manner
  • Working with different departments to ensure a quick and accurate flow of information
You have:
  • Post-Secondary education (College or University)
  • Actively pursuing CIP designation is an asset
  • 2 years of front-line Customer Service or claims administration experience
  • Proficiency in Microsoft Office applications with strong data entry skills
  • Excellent filing skills and organizational skills
  • Experience working with and on various systems at any given time
We’re great at putting you first by:
  • Prioritizing your well-being (Wellness Program, flexible health benefits, employee assistance)
  • Promoting balance (generous time off)
  • Supporting your financial health (employee share purchase plan, pension plans, discount on staff insurance)
  • Helping you grow in your career (education assistance, internal mobility)
  • Caring about the community and the causes you believe in (donation matching, team volunteering)
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.Job Types: Full-time, PermanentBenefits:
  • Casual dress
  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Employee stock purchase plan
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Stock options
  • Store discount
  • Vision care
  • Wellness program
Schedule:
  • Day shift
  • Monday to Friday
  • No weekends
Supplemental pay types:
  • Bonus pay
Work Location: In personQuick Apply
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