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Commercial Sales Specialist - Jobs in Halifax, NS

Russell Hendrix Foodservice Equipment
Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Russell Hendrix Foodservice Equipment is looking for a Commercial Sales Specialist to join our team in Halifax. Reporting to the Market Sales Leader, you will work directly with the Regional Field Sales team, including the Market Sales Leader, increasing sales and profit while providing support and offering excellent customer service.What You’ll Do:

  • Assist customers with problem resolution/ inquiries while providing a superior level of customer service.
  • Provide solutions and advise customers on new products.
  • Promote and demonstrate Customer Web Portal to customers.
  • Assist with AR duties such as contacting customers regarding overdue accounts and providing copies of invoices if required.
  • Change orders as needed (via Customer Service or though Traverse if permissions allow).
  • Source products for customers and/or entering large smallwares orders.
  • Source vendor costs outside of regular channels, when required.
  • Review the Region’s Order daily and stay on top of ETAs, Transfers and Direct Orders with Purchasing.
  • Coordinate deliveries with customers as needed.
  • Enter RMAs as required for returned products and coordinate pick up of products if needed (with assistance from Returns Controller).
  • Update customers on any delayed orders or advising on delivery dates, as required.
  • Provides vacation coverage for TSRs as needed.
  • Attends Product Knowledge sessions and other Training as required/instructed by Market Sales Leader.
  • Attends Marketing events in store and offsite as required.
  • Other related duties as required or as assigned by MSL.
  • Provide coverage for Showroom Sales team as needed, including scheduled showroom shifts, based on operational needs, which includes assisting with all walk-in or call-in customers, responding to Showroom emails, completing orders, transfers, returns, and operating the POS system.
What You Bring:
  • You have at least 2 years customer service experience.
  • You have foodservice equipment sales experience, or an extensive equivalent in a sales support role.
  • You have knowledge of Autoquotes.
  • Your interpersonal & communication skills are excellent and capable across multiple levels both internally and externally.
  • You are an effective multitasker, with experience in managing multiple initiatives/activities simultaneously and the ability to prioritize based on customer and operational need.
  • You are tech-savvy.
  • You have experience in using Microsoft Office Suite (including Outlook, Word, Excel and PowerPoint).
  • You have hands-on experience with ERP systems.
  • You have good working knowledge of the industry.
What’s In It For You:
  • On the job training.
  • Extended health benefits.
  • $400 per year gym subsidy.
  • Dynamic work environment.
  • Paid sick days.
  • Excellent employee discount.
  • Opportunity for growth.
Get To Know Russell Hendrix!With locations across Canada and over 70 years of experience, Russell Hendrix is the Leader in the commercial Food equipment industry. We are service focused Foodies who value integrity, teamwork, resourcefulness, and fairness.Check us out on Instagram: rhfoodequip or visit our website: www.russellhendrix.com.Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.Quick Apply
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