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Commission Specialist - Jobs in Halifax, NS

Manulife
Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.Working ArrangementHybridJob DescriptionDistributor Services is focused on creating an experience that is easy and meaningful to our Advisors and Firms. We are the single point of contracting, compensation and business transfer administration with a spotlight on improving the overall advisor experience.If you enjoy working in a fast paced, changing environment where every day brings something new and innovative ideas are encouraged, you may be the candidate we are looking for!Distributor Services, Commissions and Compensation team is looking for a Commission Specialist to join us. The successful candidate will be a highly motivated and passionate professional who is committed to building solid relationships while delivering on initiatives in a fast-paced and changing environment.Does this sound like you

  • Exceptional customer service focus
  • Get it done mentality, flexible & adaptable to change
  • Action oriented problem solver
  • Collaborative team player
  • Producer of high-quality deliverables within tight timelines
  • Excellent verbal and written communication skills
What you will do:
  • Process manual complex financial and non-financial transactions on all mainframe systems.
  • Manage inquiries from advisors/firms and ensure customer complaints are handled efficiently, understand root cause, reconcile, and deliver solutions promptly
  • Using excel, manipulate complex commission data generated in various formats to meet requirements of commission systems.
  • Collaborate with other teams to analyze and resolve outstanding commissions issues
  • Improve efficiency of commission process by reviewing current procedures and making any applicable changes/up-dates
What do you bring:
  • You never lose sight of the customer. You put the customer at the center of everything you do
  • You learn FAST. You pick up new ideas, concepts, technologies, and tools easily
  • You have excellent knowledge of Excel and are comfortable learning new applications and tools
  • You demonstrate accountability – you take initiative, and show ownership in everything you do
  • You “go with the flow” and can adapt and embrace change
  • You successfully manage competing priorities
  • You maintain your composure and best self during challenging times
  • You love seeing your team and members of your team succeed
  • You’re comfortable dealing with the unknown
  • You’re a capable and innovative problem-solver.
Assets:
  • Knowledge and experience in the financial industry, specifically Insurance
  • Knowledge of AWD and mainframe systems
  • Bilingual is an asset
Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere What are you waiting for Apply today.About John Hancock and ManulifeJohn Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .Manulife is an Equal Opportunity EmployerAt Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .Quick Apply
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