Coordinator, Certificate Programs - Jobs in Halifax, NS

Job Description

Position DetailsPosition InformationPosition Title Coordinator, Certificate ProgramsDepartment/Unit School of Health AdministrationLocation HalifaxPosting Number S297-22Employee Group NSGEU Local 77Position Type TermDuration of Contract (if applicable) Two years - ten-month per year sessional, September to June each year.Employment Type Part TimeFull-time Equivalency (FTE) 0.5 FTESalary $23.70 - $30.06 per hour ($40,061 - $50,808 per annum, 32.5 hours per week). This is a 0.5 FTE ten-month per year term sessional position, so annual salary will be pro-rated to $16,692 - $21,170.Classification C5Provisional StatementThis is a provisional classification. Formal classification procedures will be initiated by the Job Design Unit in approximately six months.About Dalhousie UniversityDalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our more than 20,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.Job SummaryFounded in 1982, the School of Health Administration was one of the first of its kind in Canada and is recognized nationally and internationally as a leader in health administration. Our success is attributed to the talent and determination of faculty from a variety of backgrounds who are committed to student success. Reporting to the Administrative Manager, the Coordinator, Certificate Programs will provide clerical coordination to certificate offerings in the School of Health Administration, including support to students and instructors, to sustain excellence in the overall running and promotion of the certificate programs.Key Responsibilities

• Coordinate the online registration system for tracking of applications, and submission and collation of applications. Create participant files. Monitor, track and process tuition payments and refunds. Maintain statistical reports on applications, admissions, registrations, and tuition revenue.
• Monitor and respond to a wide variety of applicant and student e-mail inquiries. Prepare and e-mail acceptance letters to applicants. Provide guidance/support to applicants in navigating the on-line application system, working in collaboration with the Faculty of Open Learning to resolve issues.
• Complete all logistical and financial processes associated with certificate offerings. Book venues, equipment, catering, order swag. Prepare and organize signatures for certificates. Process cheque payments. Prepare deposits, purchase orders, and spending and honorarium payment reports.
• Liaise with the Academic Lead(s) and instructors to ensure the timely collection of all learning materials. Prepare learning resources for the Print Centre, and collate and prepare for students. Manage and upload PowerPoint slides and course materials in the learning management system.
• Prepare letters for instructors outlining their topic, date of presentation and honorarium. Respond to, and answer questions from, instructors, following up to seek answers as required. Collect personal information from instructors for honorarium payments.
• Provide onsite support during program delivery. Complete room set-up, ensure all teaching technology is in working order. Greet and register attendees and instructors. Troubleshoot issues (e.g. audiovisual, computers, participant needs, catering, room bookings) and liaise with hotel/onsite staff to resolve as necessary. Support the Academic Lead(s) as required.

NoteThis position will be required to work full-time hours at off-campus venues during weeks certificate courses are being delivered. Scheduling and compensation will be in accordance with the collective agreement.The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.Dalhousie’s vaccine mandate has been suspended at this time, and employees no longer need to provide proof of full vaccination. However, health and safety risks to our community will continue to be monitored and a vaccine mandate may be reinstated if necessary.QualificationsBusiness/office administration diploma is required with approximately three to five years’ related experience preferably in a post-secondary institution (or equivalent combination of training and experience). Must have strong computer skills with proven experience both learning and using a variety of computer programs. Proficiency in MS Office (Word, Excel, and PowerPoint) is required and experience with Brightspace or other learning management systems preferred. Must have excellent customer service, interpersonal and communication (verbal and written) skills. Proven experience working independently in a busy, client-focused environment is required. Must have strong attention to detail, and problem solving and organizational skills.Job CompetenciesAdditional InformationDalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.Application ConsiderationBargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.Diversity StatementDalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons with a disability, racialized persons, including persons of Black/African descent (especially African Nova Scotians), women, persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversity of our community.Posting Detail InformationNumber of Vacancies One (1)Open Date 07/27/2022Close Date 08/11/2022Open Until Filled NoSpecial Instructions to ApplicantQuick Apply

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