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Customer Service Representative - Jobs in Halifax, NS

13091171 Canada Inc
Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

We are a Marketing Agency with a broad reach, seeking Customer Service Representatives and offering an enticing compensation structure- an hourly wage PLUS bonus structure. This role is ideal for recent graduates or anyone eager to gain real-world experience in a fulfilling entry-level role.We offer excellent networking opportunities, with optional opportunities to visit and work with clients throughout Canada. Candidates who can tackle challenges head-on, are able to think quickly on their feet, and who are confident in engaging with a variety of customers will succeed in this role. Our internal promotion structure ensures that those with unique skillsets are provided the opportunity to expand on their strengths and thrive in Marketing, Client Service and possibly Management roles.Why work with us:

  • Livable hourly wage PLUS attainable bonus structure
  • Health, Vision and Dental benefits upon completion of 3 month probationary period
  • Internal advancement opportunities with rapid growth potential
  • Enthusiastic team and positive work environment
  • Flexible Monday to Friday schedules
  • Approachable and supportive management team
Responsibilites:
  • Connect with customers previously acquired on behalf of our various clients by our sales team via marketing campaign both in-person and over phone/email/Zoom
  • Maintain accurate and detailed Client/Customer files and engage in follow-up conversations
  • Work with our management team to enhance business development methods regarding sales and product knowledge processes
  • Participate in workshops and training days
  • Adhere to company policies and procedures
  • Basic administrative tasks including: filing, basic data entry, use of Microsoft Office/Google Docs/Sheets and internal sales software, email correspondence and database maintenance
  • Maintain accurate and up-to-date knowledge of our clients, their customer base and purpose of follow up connections and ongoing support
  • Report and classify customer complaints/concerns in internal database and action as necessary
Qualifications:
  • High School Diploma or Equivalent
  • Experience in Customer Service, Marketing, Sales, Admin or Client Service/Account Management
  • Ability to efficiently navigate technology, computer literacy required
  • Confidence interacting with customers both in person and via phone/remotely
  • Fluency in English, both written and verbal
  • Confident and approachable demeanor
  • Ability to proudly represent our business, clients and maintain professionalism at all times
Click apply now and upload your resume today! Applicants who have been selected for an interview will be contacted via phone and/or email. We appreciate your time and interest in working with us.Job Type: Full-timeSalary: $19.50 per hourBenefits:
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care
Flexible Language Requirement:
  • French not required
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Bonus pay
Ability to commute/relocate:
  • Halifax, NS: reliably commute or plan to relocate before starting work (required)
Work Location: One locationQuick Apply
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