Desktop Support Analyst - Jobs in Halifax, NS

On behalf of our client in Halifax, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role.Primary Responsibilities:

Monitor computer hardware performance and diagnosing problems Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive
Replace worn or defective parts and clean computer hardware according manufacturersâ€™ specifications
Perform testing of equipment that has been repaired, prior to returning the equipment to the user
Set up new configurations for computers including OS image deployment Install, configure and upgrade software applications including rollout project
Troubleshoot and resolve software applications and OS related problems
Track and route problems and requests tickets, and document resolutions Identify, prioritize, and escalate situations requiring urgent attention
Perform system health check and mitigation to meet software and security standard including encryption, patching and backup
Hardware And Software Environment: Lenovo Thinkpad laptops, Dell Optiplex desktops, MAC Books, MAC OS, Microsoft Windows 10 / 7 / XP / 2000 / XP OS, Microsoft Office 365 / 2003 / 2007 / 2013 / 2016, Microsoft ATP and LAPS, Quest KACE, Crashplan, McAfee AV / ePO, Palo Alto Network VPN, Adobe Acrobat, SAP, Exceed on Demand and EDA tools for Windows.

Job Types: Full-time, PermanentSalary: $25.00-$30.00 per hourBenefits:

Schedule:

Work Location: One locationQuick Apply

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