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Expert Business Analyst (International Solutions Management) - Remote - Canada - Jobs in Halifax, NS

Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Allscripts TouchWorks®, Allscripts® Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.OverviewThe position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards. Provide support to International Regional Solution Management teams and clients via the telephone and/or Internet (e.g., instant message, email). Provide support to assess service issues and resolve technical problems through independent judgment and advanced problem-solving skills. Provide centralized management of Azure DevOps solution for international backlog. This is a Remote role in CanadaResponsibilities:

  • Work under the direction of the Manager to provide application research and functional design for solutions across assigned business areas
  • Possesses functional knowledge of assigned application
  • Communicates effectively with all parties related to assigned process area
  • Interacts with the business stakeholders and subject matter experts, internal and external, to understand their problems and use cases to create new business requirements and enhancement requests
  • Work independently and with mentors/peers to gather and translate business requirements into product-specific designs and specifications while expanding application expertise and knowledge of business processes
  • Deliver business process workflow and related design documentation for new development projects and/or enhancement and modification requests to be used by the development teams
  • Provides formal training to team members and documentation as needed
  • Demonstrate new functionality to business users seeking inputs on future direction.
  • Work with the support team to help diagnose and resolve client questions or problems that need development assistance
  • Participate in user focus groups and requirements workshops, vendor training and demonstrations
Qualifications:Academic and Professional Qualifications:
  • Bachelors degree and/or other relevant combination of training and experience
Experience:
  • 5-7 years of work experience
  • 3-7 years of healthcare clinical experience
  • Experience in requirements gathering and analysis
  • Experience in business analysis documentation
  • Knowledge of Sunrise Clinical Manager is required
  • Experience with FHIR integration
  • Experience working with Agile Principles is an asset
  • Experience with TFS/Azure DevOps is an asset
Travel Requirements:
  • May require travel for business needs
Working Arrangements:
  • Work is performed from remote location within Canada
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