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Full Time Guest Experience Associates - Jobs in Halifax, NS

Events East
Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Designed to meet the needs of multiple events, Nova Scotias Halifax Convention Centre offers over 120,000 square feet of flexible event space in the heart of downtown. The Halifax Convention Centre is part of the Nova Centre, a million-square-foot, mixed-use development that includes a hotel, office towers, and retail space. It is the largest integrated development project in the provinces history.The Halifax Convention Centre, managed by Events East Group, is now inviting applications for the position of Full Time Guest Experience Associates with our Guest Services team.Role Description: This position works primarily at the Halifax Convention Centre during daytime hours (including early mornings) and is a full-time position (approximately 32 - 40 hours a week based on event activity).Candidates with flexibility to work various shifts (daytime, evenings, weekday, and weekends) may have the opportunity to do so.Requirements:

  • Associates are responsible for maintaining a high level of engagement with clients, guest and visitors at Halifax Convention Centre and Scotiabank Centre.
  • Responds to inquiries and requests in a timely and professional manner with a focus on delivering a premium experience for our most important clients.
  • Provides wayfinding information to guests and the public and provides tourism highlights and recommendations for our city and the province of Nova Scotia.
  • Monitors compliance to current venue policies and monitors guest activity for safety and soft security considerations.
Education & Experience
  • Grade 12 preferred
  • Customer Service experience is considered an asset.
  • High comfort level working in large crowds, engaging with different types of clients, guests, VIPs, and the ability to handle challenging social interactions.
  • High comfort level using technology daily for various tasks such as running reports, utilizing email, updating spreadsheets, using Microsoft Teams, providing mobile ticketing support as required, etc.
Job Specific / Technical Knowledge
  • Enjoy working in a fast paced, busy environment with variable conditions including, noise, heights, and dark/dim lighting.
  • Ability to work long periods of standing/walking, repeatedly climb stairs, and move throughout the venue.
  • May be required to work long shifts 10 - 12 hours.
  • Required to move and work throughout facilities and cover a large footprint of event space.
Events East is committed to a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage applications from qualified African Nova Scotians, racially visible persons, women in non-traditional positions, persons with disabilities, Aboriginal persons, and persons from the LGBTQ+ community. We encourage applicants to self-identify.During the recruitment process, applicants have the right to request an accommodation. Any applicant invited to participate in testing or an interview and who requires an accommodation should discuss their needs, in confidence, with the Recruiter when selectedTO APPLY: Please apply via Career Beacon.APPLICATION DEADLINE: Applications will be reviewed as they are received until the position is filled.We thank all applicants for their interest, however only those selected for interview will be contacted.For further information, please visit our website at www.eventseast.comJob Type: Full-timeSchedule:
  • Day shift
Work Location: One locationQuick Apply
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