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guest service supervisor - hotel - Jobs in Halifax, NS

Nelson Investment Ltd.
Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Work setting

  • Urban area
  • Relocation costs not covered by employer
  • Hotel, motel, resort
Tasks
  • Perform same duties as workers supervised
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Resolve work-related problems and prepare and submit progress and other reports
  • Resolve work related problems
  • Register arriving guests and assign rooms
  • Provide clients with information
  • Operate two-way radios
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Train staff/workers in job duties, safety procedures and company policies
Supervision
  • 5-10 people
  • Staff in various areas of responsibility
Area of work experience
  • Management
Security and safety
  • Criminal record check
Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Tight deadlines
  • Work under pressure
Personal suitability
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Time management
Screening questions
  • Are you available for shift or on-call work
  • Are you available for the advertised start date
  • Are you currently a student
  • Are you currently legally able to work in Canada
  • Do you currently reside in proximity to the advertised location
  • Do you have previous experience in this field of employment
  • What is the highest level of study you have completed
Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
Long term benefits
  • Group insurance benefits
  • Life insurance
Other benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Travel insurance
  • Wellness program
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