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Job Location | Halifax, NS |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Job briefSea Smoke is a fast paced busy waterfront restaurant in Bishops landing, Halifax.We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.ResponsibilitiesWelcome guests to the restaurantProvide accurate wait times and monitor wait line upManage reservationsEscort customers to assigned dining or bar areasProvide menus and announce Waiter/Waitress’s nameGreet customers upon their departureCoordinate with wait staff about available seating optionsMaintain a clean reception areaCater to guests who require extra attention (e.g. children, elderly)Answer incoming calls and address customers’ queriesCheck and stock washroomsAssist wait staff as neededRequirements and skillsPrevious work experience as a Host/Hostess or Waiter/WaitressUnderstanding of restaurant etiquetteFamiliarity with health and safety regulationsExperience in managing reservationsDemonstrable customer-service skillsExcellent communication skills (via phone and in-person)Strong organizational skills with the ability to monitor the entire dining and bar areaAvailability to work in shifts as neededGood physical condition to walk and stand during an entire shiftHigh school diplomaJob Types: Full-time, Part-time, PermanentPart-time hours: 20-40 per weekAdditional pay: