Information Management Assistant - Jobs in Halifax, NS

Job Description

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:For USEFM - FP is 6. Actual FP salary determined by Washington D.C.Open to: All Interested Applicants / All SourcesSecurity Clearance Required:Public Trust - Background InvestigationAppointment TypePermanentAppointment Type Details:Indefinite; subject to successful completion of probationary periodMarketing Statement:We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.Summary:The work schedule for this position is Part-Time (30 hours per week)Start date: Candidate must be able to begin working within a reasonable period of time (three weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.Supervisory Position:NoRelocation Expenses Reimbursed:NoTravel Required:Occasional TravelOccasional travel for training and visit support purposes.DutiesUnder the supervision of the Management Coordinator, this position is the sole Information Management employee at Post and fulfills an integral role in the Posts performance of its information management responsibilities in todays highly technical arena. The incumbent performs at a high level of responsibility in the administration of two computer networks, as well as the analysis, design, and development of special projects and resource planning. The incumbent provides user training at this site, as well as all IT technical support, consulting with customers and providing IT resources to visiting TDYers. The incumbent is responsible for assisting in developing and maintaining all IT plans and reports. This position supports the entire unclassified IT and telecommunications infrastructure at the consulate, as well as off-site locations. The incumbent maintains the mobile services program and provides strategic planning and allocation of resources on all IT-related issues in Halifax. This position manages the Consulates telephone equipment and unclassified IT inventory.Qualifications and EvaluationsRequirements:EXPERIENCE: 3 years in Network Administration using network tools and technical customer support; time and project management; installation and troubleshooting telecommunications equipment (hubs, routers, and switches), hardware and software (Microsoft O365 applications: Word, Excel, PowerPoint, OneDrive, SharePoint, Teams), workstation and printer deployment, helpdesk/user support applications.JOB KNOWLEDGE: Comprehensive knowledge of standard industry network operating policies and procedures, experience in managing computer networks, routers, switches, cabling, COTS software, Microsoft O365 cloud environment (OneDrive, SharePoint, etc.), telecommunications infrastructure, software, and firewalls is required.Education Requirements:Associates degree in an information systems discipline is required: Computer Science, Management Information Systems, Information Technology, or Information Systems.Evaluations:LANGUAGE: Fluent English (speaking/reading/writing) is required.SKILLS AND ABILITIES: Ability to troubleshoot network computer software/hardware problems; diagnose and resolve connectivity issues/ choke points/ access to resources; the ability to assess customer’s needs, ensure proper network access and that all security and file restrictions are implemented is required. Must be able to lift at least 25 pounds. Must have a valid drivers license.EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Qualifications:All applicants under consideration will be required to pass medical and security certifications.Benefits and Other InfoBenefits:Agency Benefits:Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Canada may receive a compensation package that may include health, separation, and other benefits. The US Mission offers competitive salary, robust benefits, professional development and celebration of American and Canadian holidays.For EFMs, benefits should be discussed with the Human Resources Office.The pay plan is assigned at the time of the conditional offer letter by the HR Office.Other Information:HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.HIRING PREFERENCE ORDER:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*

• AEFM / USEFM

• FS on LWOP and CS with reemployment rights **

• IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.How to ApplyHow to Apply:All candidates must be able to obtain and hold a Public Trust - Background Investigation security certification. All candidates must be able to obtain medical clearance, including drivers medical.To apply for this position, click the “Submit Application” button. For more information on how to apply visit the Mission internet site.VERY IMPORTANT: Applicants (even Canadian citizens), who do not submit proof of eligibility to work in Canada will not be considered.Required Documents:In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.All Applicants:

• Proof of eligibility to legally reside and/or work in Canada, such as a copy of Canadian passport, citizenship certificate, permanent residency and/or work permit
• Educational certificate as required by the specific education requirement, such as high school diploma, university transcripts, university degree, etc
• Driver’s License

Eligible Family Member Applicants:

• Copy of Sponsors Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps:Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.Please be aware that official communication may be wrongly classified as spam by your e-mail provider. Please review your spam folder regularly after you submit your application to ensure you don’t miss our future messages.For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.Thank you for your application and your interest in working at the U.S. Mission in Canada.Quick Apply

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