Information Processing Technician 3 - Jobs in Halifax, NS

Job Description

Department: JusticeLocation: HALIFAXType of Employment: TermUnion Status: NSGEU - NSPGClosing Date: 11/23/2022 (Applications are accepted until 11:59 PM Atlantic Time)About UsThe Court Services Division of the Nova Scotia Department of Justice is dedicated to excellent service and the provision of fair and accessible administration of justice, including court administration and security.The Division provides administrative support to the courts listed: Nova Scotia Court of Appeal, Supreme Court of Nova Scotia (including Family Division), Provincial Court, Family Court, Small Claims Court, Probate Court and Bankruptcy Court. The courts act independently from the government to address individual cases.For more information on the Department of Justice Court Services please visit our website: https://novascotia.ca/just/Court_Services/About Our OpportunityReporting to Supervisor of Court Administration, as an Information Processing Technician, you are responsible for being the first point of contact for overall LAN of the WAN which serves 90+ daily users at the Halifax Law Courts. You will provide technical support for FTR (for the records) audio, digital and video recording systems for Supreme Court and Court of Appeal and ensures procurement of IT hardware, software, to ensure consistent connectivity and accessibility. You will be responsible for providing a variety of technical services to the judges and staff working at the Law Courts.In this role, you will provide technical support and oversee operation of audio-video systems in conference rooms and courtrooms for the purpose of teleconferencing, videoconferencing, broadcasting, closed circuit transmissions to ensure accurate and consistent resources for FTR recordings.Primary AccountabilitiesYour responsibility in this role includes-

• maintaining the Local Area Network (LAN) at the Law Courts,
• maintaining central IT equipment stockroom and procuring all goods and services required for the daily operation of the Law Courts,
• assisting in the operation of the central recording room and maintaining and verifying all equipment and maintain up-to-date surplus furniture inventory,
• providing technical advice to judges and staff as first contact for troubleshooting and repairing hardware (computers, print devices & peripherals, telecom equipment and other equipment), infrastructure (networks) or software (web-based applications, databases, productivity software) implementing corrective action or consult with digital services and ICTS to ensure timely resolution of users IT issues
• on regular basis providing support for recording systems for Supreme Court and Court of Appeal, completing requests for any CD, DVD, digital duplication for clients, preparing analogy, invoicing account payable and delivery to clients.
• monitoring and maintaining all printing-reproduction equipment including ongoing maintenance and ordering, distribution, and installation of toner for all printing machines designated as court administrations, follow all evergreen recycling and toner disposal policies for printers used by staff, public and courtrooms
• regular liaison with judges, court staff, infrastructure personnel/suppliers, Provincial Purchasing Agency and the Department of Government Services.

Qualifications and ExperienceThis is the right opportunity for you if you have completed an Information Processing Program from an accredited institution plus have 3 years of technical experience. An equivalent combination of training and experience may be considered.You must have knowledge of LAN resources, digital recording processes/software and the ability to operate and carry out repairs to all pertinent equipment.You have strong interpersonal and communication skills and must be able to maintain confidentiality and discretion, which are requirements for this role due to the types/details of information pertaining to the Courts. You are a self-starter, can work independently/with minimum supervision and can exercise excellent judgement to be successful in this role. You must be able to work under pressure with a schedule that is prone to interruptions.We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.EquivalencyEquivalency include, but not limited to-

• Completion of a Computer Science program plus 3 years of technical experience.

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.BenefitsBased on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.Working Conditions

• Will be frequently involved in movement, arrangement/ dismantling of recording equipment, lifting heavy boxes (up to 50lbs) and in regular use of video display devices.
• Work can be high pressure; fast paced environment requiring daily problem solving and responding to urgent request
• Potential for high stress levels in emergency situations.

Additional InformationThis competition is to fill a Term employment opportunity based in Halifax with an anticipated end date of November 3rd, 2023. The position type (term/temporary/casual) will depend on the start date of the candidate.What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• countless career paths.
• Department Specific Flexible working schedules.

Pay Grade: TE 17Salary Range: $1,731.76 - $2,033.56 Bi-WeeklyEmployment Equity Statement:Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link: Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.Quick Apply

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