Library Assistant 5 (Home Delivery) - Jobs in Halifax, NS

Job Description

Halifax Public Libraries invites INTERNAL and EXTERNAL applications for the part-time, permanent position of Library Assistant 5 (Home Delivery) in the Home Delivery Department, located at Halifax North Public Library.Halifax Public Libraries is an inclusive employer committed to employment equity and building a diverse workforce. We encourage all qualified persons to apply and self-identify. We will accommodate applicants’ needs under the Nova Scotia Human Rights Act throughout all stages of the recruitment and selection process. If you require an accommodation, we will confidentially address your needs.A RESOURCE FOR ALLHome Delivery coordinates the delivery of library materials to HRM residents who are unable to visit one of Halifax Public Libraries branches due to disability, long-term illness, or caregiver responsibilities. We select materials based on borrower preferences, pack, unpack, check-in and check-out materials, and coordinate the delivery of materials directly to borrowers homes.KEY RESPONSIBILITIESUnder the direction of the Home Delivery Service Supervisor, this position provides to the Homebound Clients. The following duties and responsibilities are normal for this position:

• Registers clients for home delivery service and prepares information packets and
• library cards
• Develops, inputs, maintains, and updates reading interest profiles
• Provides information and readers’ advisory services, using print and electronic sources, in response to client needs
• Selects materials in alignment with reading interest profiles or in response to specific requests from clients
• Explains library policies and addresses minor complaints
• Alerts clients to overdue or lost materials
• Checks out and renews materials and places holds as requested
• Assists with supervision of volunteer selectors
• Keeps things running smoothly by determining workflow priorities for the immediate shift and make recommendations for future shifts.
• Accepts payments, waive fines and issue refunds
• Assists in training of staff and provide practical instruction and support
• Pack/unpack library materials, search shelves and retrieve items

WHO YOU ARE:

• You are friendly, outgoing and enjoy meeting new people
• You have a passion for working with diverse community members and seek opportunities to build relationships
• You engage well with others and are skilled at providing personalised customer service
• You stay calm under pressure, managing multiple priorities at one time
• You are well organized, energetic and enjoy being on the move
• You are a problem solver, who thinks quickly on your feet
• You are empathetic, open-minded and an active listener
• You are energized by working with lively youth
• You have a strong knowledge of the Dartmouth North Community
• You are comfortable using technology and assisting customers with basic computers and devices

Do You Have What It TakesEducation & ExperienceBachelors degree plus six (6) months related library experienceORTwo (2) - Year Library & Information Technology Diploma plus two (2) years related library experienceORGrade Twelve (12) plus three (3) years related experienceRequirements:

• Knowledge of Internet, Windows and office software applications
• Numerical and alphabetical skills

Assets:

• Supervisory experience
• Familiarity with Dewey Decimal system
• Familiarity with an automated library system
• Experience working with diverse communities including economically, culturally and socially diverse individuals
• Experience working with seniors and/or persons with disabilities

(Please state whether the above application requirements are met in your resume and/or cover letter.)OUR CORE VALUES ARE THE FOUNDATION OF SERVICE

• Compassion
• Curiosity and Initiative
• Diversity and Inclusion
• Continuous Improvement and forward thinking
• Empowerment

This is a unionized position. Preference will be given to internal applicants from the NSUPE Local 14 bargaining unit.Offers of employment are conditional upon an acceptable Criminal Record Check, which may include a Vulnerable Sector Search. Having a criminal record does not necessarily disqualify you. We encourage all qualified applicants to apply regardless of their background. Any questions regarding these requirements can be directed to HPLCareers@halifax.ca.During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an interview or other form of testing and who require accommodation, should discuss their needs when contacted for an interview and/or testing.Halifax Public Libraries values the safety and well-being of our employees, our customers, and community. All new employees are required to provide proof of COVID-19 vaccination as a condition of employment.Who We AreCommunity is at the heart of all that Halifax Public Libraries undertakes. Comprised of 14 branch libraries, we serve the 400,000 citizens of Halifax with our collection of 1 million items and a wide range of programming. Halifax Public Libraries blends the best of traditional library services with innovative programs, spaces and technologies, attracting more than 3 million in-person visits each year.Halifax Public Libraries hires on the basis of merit and is committed to employment equity. We encourage all qualified persons to apply and self-identify.During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an interview or other form of testing and who require accommodation, should discuss their needs when contacted for an interview and/or testing.Employment TypePart TimeBranch/DepartmentCollection Management Department, OtherHourly Rate$22.79 - $26.00ScheduleMonday, Thursday, Friday9:00am - 5:00pmBi-weekly Hours42Posting Close Date17-Mar-2022Job Expires17-Mar-2022Job Type: Part-timeSalary: $22.79-$26.00 per hourQuick Apply

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