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Manager, Constituent Management - Jobs in Halifax, NS

Dalhousie University
Job LocationHalifax, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Position DetailsPosition InformationPosition Title Manager, Constituent ManagementDepartment/Unit AdvancementLocation HalifaxPosting Number S353-22Employee Group DPMGPosition Type Regular, On-GoingDuration of Contract (if applicable)Employment Type Full TimeFull-time Equivalency (FTE) 1.0Salary $62,936 - $84,312 per annumClassification ADM-06Provisional StatementThis is a provisional classification. Formal classification procedures will be initiated by the Job Design Unit in approximately six months.About Dalhousie UniversityDalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.Job SummaryThe Office of Advancement engages with the university’s constituency – alumni, donors, and friends – to support the strategic priorities and academic mission of the institution. Reporting to the Executive Director, Advancement Operations Constituent Management plays a key role in achieving the University’s strategic goals of developing relationships and securing external investment by providing the Office of Advancement with the constituent data needed to facilitate engagement, development, and stewardship activities.Key Responsibilities

  • Oversees data administration services for all areas within the Office of Advancement and formulates strategic direction for the Constituent Management unit and oversees execution.
  • Defines, plans, and actively manages various types of data initiatives and measures and reports on impact of data enhancement projects. Develops and implements data-related policies and procedures for the Office of Advancement.
  • Determines benchmarks and monitors volume of work, sets production goals for his/her team and ensures they are met.
  • Uncovers and resolve discrepancies in data as they appear in audit reports and other sources.
  • Conducts audit reporting to ensure integrity and accuracy standards are being met.
  • Responsible for the hiring, supervision, and management of staff in the Constituent Management Unit.
NoteThe successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.Dalhousie’s vaccine mandate has been suspended at this time, and employees no longer need to provide proof of full vaccination. However, health and safety risks to our community will continue to be monitored and a vaccine mandate may be reinstated if necessary.QualificationsUndergraduate degree in business or information management with focus on information services and/or data integrity plus, a minimum of five years’ relevant progressive experience in information management and/or data integrity (or an equivalent combination or training and experience) is required. Strong attention to detail and be well versed in data entry and data integrity principles is necessary. Demonstrated excellence in customer service and working as part of a team is required. Proven analytical and problem-solving skills. Excellent written, oral and interpersonal communication skills is required. Proficiency in computers and the use of data integrity tools and reporting software and being able to adapt to new technologies with ease is required. Project, process and change management skills is an asset. In-depth knowledge of accounting practices, CRA and IRS Charitable guidelines is highly preferred.Job CompetenciesThe successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:
  • Service
  • Thinking and Acting Strategically
  • Resource & Process Management
  • Development
  • Change & Innovation
Additional InformationDalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.Application ConsiderationApplications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.Diversity StatementDalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons with a disability, racialized persons, including persons of Black/African descent (especially African Nova Scotians), women, persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversity of our community.Posting Detail InformationNumber of Vacancies 1Open Date 09/01/2022Close Date 09/16/2022Open Until Filled NoSpecial Instructions to ApplicantQuick Apply
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